Explore the following wave of AI innovation on the Microsoft Business Applications Launch Event


The potential for AI at work is virtually infinite—and understanding how your groups can accomplish extra with generative AI is extra vital than ever. Every day, extra firms are turning to AI options to assist their workers work extra effectively, present optimistic buyer experiences sooner, and stand out amongst opponents.  

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Join us on Wednesday, April 10, 2024

See what’s new on the Microsoft Business Applications Launch Event

Redefine what’s attainable with AI 

Join Microsoft product leaders and engineers on April 10, 2024, for an in-depth have a look at the most recent AI options and capabilities in Dynamics 365 and Microsoft Power Platform. You’ll find out how advances in AI and Microsoft Copilot may help you join groups, processes, and information, and reply to altering enterprise wants with better agility—and see how organizations throughout a number of industries already reap the benefits of the most recent AI options to streamline enterprise processes and speed up low-code improvement.  

Register now to see key shows from Microsoft leaders, together with:  

  • Business Applications Launch Event—2024 launch wave 1. Charles Lamanna, Microsoft Corporate Vice President of Business Applications and Platforms, will present opening remarks and make clear the technique and imaginative and prescient behind new Copilot and core platform capabilities in 2024 launch wave 1. 
  • Amplifying contact facilities and discipline service operations with AI. Jeff Comstock, Corporate Vice President, Dynamics 365 Customer Service, will share how Copilot is reworking the customer support panorama, boosting effectivity, decreasing coaching prices, and in the end delivering distinctive experiences for brokers, frontline employees, and clients.  
  • Streamline gross sales and advertising with Copilot. Lori Lamkin, Corporate Vice President, Dynamics 365 Sales and Marketing, will focus on how sellers can shut extra offers by optimizing gross sales and advertising methods and rising productiveness. 

That’s only a small pattern of what we’ve bought deliberate. You’ll additionally hear straight from different Microsoft leaders about their imaginative and prescient for AI, customer support, and operations, and get well timed recommendations on use these new applied sciences to tackle what you are promoting’ hardest challenges. If you might have questions on new AI options, how Copilot experiences work, or what’s new in low-code instruments, reap the benefits of the reside Q&A chat with Microsoft consultants all through the occasion. 

Explore new AI options and capabilities for Dynamics 365 

We’re excited to share the most recent AI options for Dynamics 365 spanning throughout end-to-end buyer experiences, gross sales, finance, provide chain, commerce, and different areas. Here are only a few of the brand new options in 2024 launch wave 1: 

  • Microsoft Dynamics 365 Sales options embrace really useful content material for paperwork, insights from previous profitable offers, and summaries of account particulars—together with buyer shopping for conduct, current exercise, and extra.   
  • Microsoft Copilot for Sales helps groups ship extra seamless experiences inside Microsoft Teams and Outlook. New options embrace prompt updates to buyer relationship administration (CRMs) programs as sellers work and prompt responses based mostly on buyer questions throughout platforms. 
  • Microsoft Dynamics 365 Customer Insights empowers each group to unify and improve buyer information, utilizing it for insightful evaluation and clever actions. New options now make it simpler and sooner to ingest and handle information, whereas AI permits fast insights and simpler entry to analytics. 
  • Microsoft Dynamics 365 Finance consists of extra autonomous finance options, constructing intelligence, automation, and analytics round each enterprise course of. This launch provides AI-powered experiences to ease setup of monetary dimension defaulting. 

See what AI can do for you  

Microsoft clients are already doing superb issues with the brand new AI options in Dynamics 365, and we are able to’t wait to encourage you with their tales. Register now and be part of us to see what’s new within the 2024 launch wave 1.   

Microsoft Business Applications launch occasion  

Wednesday, April 10, 2024  

9:00–10:30 AM Pacific Time (UTC-7)


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