Last night the seventh Annual Mansfield Awards for Claims Excellence have been held at a gala occasion on the Establishment in Sydney.
The judging of those awards takes an enormous effort with 755 rankings for 242 insurer manufacturers. It was pleasing to see that extra of the claims rankings went up in the course of the previous 12 months than went down, a reversal of what occurred final yr.
In reality, 114 rankings elevated whereas solely 73 went down. The most improve was 1.5 stars and the largest drop was 1 full star.
The full checklist might be obtainable this morning on ClaimsComparability.com.
Following this work, the finalists and winners of this yr’s Mansfield Awards have been decided. These I’m happy to checklist beneath:
Personal Lines – Finalists
- Allianz
- Budget Direct
- Hollard Insurance Company Pty Ltd
- Insurance Australia Limited
- QBE Insurance (Australia) Limited
Winner Budget Direct
SME Property and Casualty – Finalists
- Allianz
- CGU Insurance
- Hollard Insurance Company Pty Ltd
- QBE Insurance (Australia) Limited
- Vero Insurance
Winner Vero Insurance
Corporate Property and Casualty – Finalists
- Berkshire Hathaway Specialty Insurance
- FM Global /AFM
- HDI Global Specialty SE – Australia
- Liberty Specialty Markets
- Zurich Australia Insurance Limited
Winner Zurich Australia Insurance Limited
Speciality Finalists
- EBM RentCover
- GT Insurance
- Interruption Underwriting Agencies
- NTI Limited
Winner NTI Limited
Gold – Overall Winner Finalists
- Allianz
- Budget Direct
- Vero Insurance
- Zurich Insurance Australia Limited
Winner Vero Insurance
Purple Mansfield for going above and past.
Winner Nick Albrecht, Allianz
Thank You
My private because of our great and beneficiant sponsors, Steadfast Claims Solutions and icare. Both have been with the Mansfield’s since their inception.
The Mansfield’s stay a not for revenue occasion with the proceeds going to the Amal Mulia Orphanage in Bengkulu, Sumatra, a stones throw from Fort Marlborough, the positioning of the declare that gave rise to Lord Mansfield’s seminal resolution, giving rise to the precept that Utmost Good Faith by all events to the contract in insurance coverage is critical for insurance coverage to work.
My thanks additionally to our great and passionate visitor speaker, Michelle Forrest from QBE Insurance (Australia) Limited and our Master of Ceremonies, Nathan Strempel, each of whom volunteered their time.
Dedication
This yr’s awards have been devoted to Greg Pynt, a former key notice speaker on the Mansfield’s, and a real good friend of the awards, the orphanage, and basic insurance coverage, and most significantly of all a champion of the precept of Utmost Good Faith. His passing was an enormous shock and a reason behind a lot unhappiness. Our condolences to his household and pals.
Final Comment
From the very begin of the Mansfield’s we now have been below stress to develop the awards to others within the claims area. This stress has solely elevated yr on yr. We at the moment are fastidiously contemplating this and I might ask you to maintain a glance out for extra on this within the close to future.