A Day within the Life of an Initial Claims Handler at The General

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A Day within the Life of an Initial Claims Handler at The General


It’s no secret at The General that our individuals make us potential. Each particular person on our crew performs a key function in serving to us obtain our objectives whereas offering our prospects with glorious merchandise and repair. To showcase the distinctive and vital work being completed throughout the corporate, we’re rolling out a narrative sequence all about our superb crew – A Day within the Life! Each story will function a special worker and offer you an opportunity to see what a day of their work life is like. Sandrica Griffey is an Initial Claims Handler III who’s positioned in Murfreesboro, TN, and has been with The General for simply over a yr. Here’s a take a look at a day within the lifetime of Sandrica.

A Day within the Life of an Initial Claims Handler at The General

Describe your job in a single or two sentences.

As a Claim handler stage 3, I assess, assessment, and resolve car claims.

What does a typical workday seem like to you?

For me, a typical workday includes a wide range of various things – returning voicemails, initiating contact with the individuals concerned in an accident, reviewing protection and fault, and paying estimates.

What do you take pleasure in most about your job?

It’s very fulfilling when you may assist individuals. Many individuals aren’t conscious that as an adjuster, you’re required to put on many hats. In addition to serving as an adjuster, you’re a trainer of protection and a listening ear for the concerned events.

What is one thing you want individuals knew about your job?

It’s vital for individuals to know that as an adjuster, the aim is to seek out protection and shield our insured, in contrast to the stigma that insurance coverage is all the time trying to deny a declare. I like to pay a declare after I can!

What abilities are required in your every day work?

Two essential abilities wanted are communication and organizational abilities. You should be capable of set up your day and successfully talk with prospects to assist them perceive the protection and the method concerned in a declare that’s already a worrying occasion for them.

What do you love to do if you end up not working?

I take pleasure in holding aquariums and aquascapes, enjoying devices, making fermented items, and stress-free with family members.

What drives you?

I’m pushed by my urge to develop into the perfect model of me, and I would like my work to replicate that. My aim is to all the time do my finest, particularly when challenged. I hold going as a result of I do know the satisfaction after I attain my aim will probably be that a lot sweeter. And as soon as I get hold of my aim, I transfer even additional so I continue to grow.

If you might give one piece of profession recommendation, what would it not be?

Keep rising and continue to learn – evolving as knowledgeable retains issues fascinating and difficult!

Interested in a Career at The General?

Come be a part of our rising crew! At The General, our individuals make us potential. We’re on the lookout for daring thinkers and passionate people who share our aim of bringing reasonably priced, high quality insurance coverage to individuals throughout the nation. Our imaginative and prescient influences how we ship on our guarantees to our prospects, our communities, and one another.

We take delight in providing high quality insurance coverage and offering distinctive service. Through your invaluable abilities and skills, you may assist us proceed to form the insurance coverage business – simply as we’ve been doing since 1963.

If this feels like your type of alternative, we need to hear from you!

Explore our profession alternatives and study extra about working at The General.

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