Win Your Agents with Extraordinary Customer Experience

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Win Your Agents with Extraordinary Customer Experience


This is the third weblog in a collection on our Fall ’22 Release. Over the following few months, we’ll proceed to highlight how Majesco helps insurers obtain relentless innovation and meet the ever-changing market wants with an out of doors in strategy.

The insurance coverage trade is not a tiresome recreation of chilly calls and pitch decks, however a concerted effort to enhance service choices that meet the expectations of digital prospects and companions within the trade. To achieve a aggressive edge, implementing an Agent Portal delivers genuinely helpful and satisfying experiences that lead to extra productive and constant brokers. Majesco has been relentlessly innovating digital-native capabilities enabling insurance coverage carriers to develop superior agent portal experiences that may result in larger new enterprise quantity and retention.

Your Brand is What Your Users Experience

In our Fall ’22 Release, we launched Majesco Digital Agent360 for P&C, a digital-native agent expertise for quoting, reporting a declare, endorsing insurance policies, funds, and different gross sales, and servicing wants. Pre-integrated with Majesco P&C Core Suite, Agent360 offers sooner methods to supply self-service capabilities to each captive and retail brokers.

Most insurance coverage carriers are exploring methods to empower their brokers by providing self-service capabilities with intuitive buyer expertise, hoping to divert extra quoting alternatives to lead to enterprise development. Agent360 is designed to resonate with brokers and profit their policyholders by streamlining gross sales & service workflows right into a central hub that makes it simpler and faster for brokers to promote insurance coverage merchandise and get required visibility to render customized service to their prospects.

When Agents Win, Carriers Win – Keeping that in thoughts, Agent360 is designed to ship the next:

  • Agents can scale back their time spent on new enterprise as much as 70%. Agents can scale back their prices and carriers will see larger quote quantity.
  • Self-service capabilities to reinforce agent effectivity in servicing prospects leading to larger profitability for each brokers and carriers.
  • Ease of doing enterprise by way of centralized dashboards with entry to high 20 agent capabilities that may enhance agent loyalty and enterprise retention.

Digital-native experiences convey elevated transparency, fiscal development, and adaptability to the insurance coverage course of, addressing the necessity for data-driven mechanisms to foretell and meet demand. Majesco Digital Agent360 for P&C not solely meets these calls for however offers enterprise techniques a digital edge over the competitors by constructing a greater workflow for brokers.

Do you’ve got any extra ideas or questions on this matter? Drop a remark or attain out to our product groups.

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