Vonage, a specialist in cloud communications serving to companies speed up their digital transformation and part of Ericsson, has collaborated with Amazon Web Services (AWS) to speed up the supply of recent options to hundreds of thousands of AWS builders by way of AWS Marketplace.
This collaboration will convey collectively Vonage’s platform, which relies on communications APIs and community APIs that hook up with communications service supplier (CSP) networks, Ericsson’s 5G community capabilities, and AWS companies. This will allow AWS and Vonage to create a collection of options that empower clients to make use of the community to drive innovation and create a greater total buyer expertise.
Kathrin Renz, Vice President of AWS Industries, stated: “AWS and Vonage have a shared passion for helping customers deliver innovation and value.
“Working together with Vonage, we aim to drive new industrial and enterprise applications across industries that combine 5G networks and technologies like generative artificial intelligence to fuel new products and enhance the overall customer experience.”
Omdia’s Cybersecurity Decision Maker Survey 2023 famous that 92% of organizations had suffered a safety incident or breach through the previous 12 months, whereas imposter scams resulted in $2.6bn in losses within the US in 2022 alone, in keeping with the Federal Trade Commission. Fraud threat is a rising concern for companies, however the dangers could be mitigated.
The new Vonage Fraud Protection resolution to be made obtainable in AWS Marketplace will embody the Vonage CAMARA-based* API SIM Swap (in alpha when obtainable), its Fraud Defender resolution, enhanced by AWS generative synthetic intelligence (AI) companies, and its Verify and Number Insights APIs paired with Amazon Rekognition. With this new replace, Vonage will additional construct extra options like this that may speed up bringing the facility of community APIs to the market.
Among its options, the SIM Swap community API is designed to permit a developer to find out whether or not a telephone quantity has lately modified SIM playing cards and if fraud was concerned. Vonage’s enhanced Fraud Defender API will proactively detect fraud indicators, Vonage Verify API permits for safe silent authentication, and Vonage Number Insights API gives Fraud Scoring capabilities.
The fraud detection capabilities of this resolution might be additional enhanced by supporting AWS generative AI companies. This will allow companies to higher shield themselves from cell fraud whereas concurrently bettering the client expertise.
Niklas Heuveldop, Vonage CEO and head of enterprise space world communications platform for Ericsson, stated: “By working with AWS, we will accelerate our ability to embed communications and network APIs in applications and deliver new product offerings for AWS and Vonage customers.
“With network APIs, we are exposing new capabilities from within the 5G network that have never been available before, allowing existing applications to be enhanced with network information and enabling the development of a new class of applications.”
Nick Laidlaw, CTO at Voicify, stated: “Voicify already integrates Vonage’s communications APIs into our conversational AI experiences tailored for the restaurant industry.
“With the new Fraud Protection Solution that includes AWS and the addition of network APIs, such as SIM Swap, we can enhance the level of security we offer for SMS and telephony, ensuring transactions are secure and valid and reinforcing our commitment to providing a trusted conversational AI service.”
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