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By Lewis Nibbelin, Contributing Writer, Triple-I
Analysis based mostly on granular, cutting-edge information is important to staying forward in our quickly shifting danger panorama. During Triple-I’s Joint Industry Forum in Chicago, two “Risk Take” presenters dove deep into the modern information initiatives they engaged in to assist flip these challenges into new alternatives for insurers.
Balancing shopper wants
With pure disaster frequency and provide chain uncertainty on the rise, so are residence upkeep prices. Estimated to exceed $10,000 yearly in 2024 – at a 5.9 % year-over-year enhance – residence upkeep additional weighs in opposition to the mounting prices of premium charges and property taxes throughout the U.S., main many owners to forgo investing in at-home danger mitigation like sensible residence telematics.

“Across the providers we’ve talked to, adoption of telematics falls somewhere between the single digits,” stated presenter James Bilodeau, CEO and founding father of PreFix Inc. “The reason is simple: the value proposition of what we would like homeowners to do isn’t important enough compared to what homeowners actually need.”
For Bilodeau, the answer can be easy: mix superior know-how with routine preventative upkeep. By offering customized, year-round residence restore, Bilodeau’s Texas-based agency goals to mitigate losses whereas gathering distinctive main information on the properties they service. Insurers can use this information to develop telematics know-how and extra precisely value the related dangers.
Such information assortment “creates a flywheel in which we help our partners delight their customers with exceptional service and hit directly at affordability issues, both with home maintenance and in premium reduction,” Bilodeau stated.
After a profitable pilot program, USAA expanded its partnership with the corporate to supply discounted upkeep providers to members who join PreFix. Noting that the corporate is pursuing partnerships with different main insurers, Bilodeau highlighted that trade collaboration is essential to not solely facilitate extra refined protection however to decrease the price of entry to enhancing resilience.
Emerging public security dangers
An eightfold enhance in New York City hearth incidents between 2019 and 2023 correlates strongly with the rising reputation of e-mobility gadgets, based on a joint report by UL Standards & Engagement (ULSE) and Oxford Economics that’s based mostly partly on Triple-I information.
Presenting on the report, ULSE Director of Insights Sayon Deb defined how lithium-ion battery fires linked to e-bikes and scooters turned a mainstream danger for COVID-era city environments, due partly to the booming on-line meals and grocery supply market.

“Nearly $519 million worth of damages were caused in just four years from structural property damage, injuries, and loss of life,” Deb stated, mentioning that this determine doesn’t account for “the additional cost of communal fear, in terms of fires happening across the hallway from you, and also the loss in economic opportunities and the community toll that it takes as we respond to these fires.”
Inadequate public security consciousness, paired with the simple availability of uncertified gadgets, helped gasoline the disaster. Beyond overusing or incorrectly charging the gadgets, e-mobility customers usually left them in harmful areas, with “66 percent of those who charge at home charging their devices near their exit,” Deb defined – successfully “blocking your exit from your home in the event of a fire.”
E-mobility laws differ wildly by state. Though New York City laws handed in 2023 present progress, ULSE recommends extra proactive public outreach, security customary enforcement, and incident reporting to raised observe e-mobility danger information.
“The better the data we collect, the better we can understand where, how, and why these battery fires occur, so that we can prevent future fires from happening,” Deb concluded.
Learn More:
JIF 2025: U.S. Policy Changes and Uncertainty Imperil Insurance Affordability
JIF 2025: Litigation Trends, Artificial Intelligence Take Center Stage
Insurance Affordability, Availability Demand Collaboration, Innovation
E-Mobility Battery Fire Data Exposes Potential “Blind Spot” for Insurers
