Co-authored by Abhinav Singh, Content Manager at Cisco
‘The measure of intelligence is the ability to change’ – Albert Einstein.
In a world that has been gripped with expertise and the parallel want to have sooner, smoother, simply accessible assets, change is fixed. Our endeavour to refine the ‘user experience’ for our learners has fuelled our efforts to rework Black Belt right into a platform par excellence. SalesConnect has undergone some path-breaking adjustments, initiated by the beneficiant suggestions garnered by way of ‘Partner Listening’ and ‘Voice of Partner’ applications. We have ‘modernized’ the structure, by leveraging best-in-class expertise to curate a Cisco branded product and creating an interface that’s increasing our learner base and optimizing companion expertise.
Simplify: The new SalesConnect basically and dramatically improves the flexibility to seek for enablement assets in vendor and companion workflow.
Optimize: It advances a frictionless platform for enablement stakeholders to ship best-in-class enablement experiences.
Standardize: We will now ship a data-centric tech stack that gives analytics to measure effectiveness and assist management assess the ROI of enablement applications.
Scale: It additionally leverages an current accredited structure stack that enables us to scale with velocity whereas maximizing Cisco’s ROI.
The Key Features of the New SalesConnect inside a Salesforce-native platform are proving to take Black Belt Academy to a brand new stage of ease and readability.
Users are capable of leverage the total platform with a reworked Landing Page, visually beautiful websites with simpler navigation, elevated and related search, all accessible content material, guided studying, evaluation choices, certifications and badges.
Learners will now have individually crafted Learning Tracs, to successfully interact clients with guided Learning Plans, enhanced quiz engines, ILT/vILT and pitch contests. An choice to launch personalised, guided teaching led by managers and subject material specialists to develop gross sales abilities with video teaching and rubrics to information reviewers round greatest practices might be accessible.
Partner Enablement might be extra clear, by holding companions knowledgeable about merchandise and repair updates, Cisco News, Partner Programs and Sales Strategies with coaching, content material, websites, custom-made homepage, and companion particular priorities.
There are at all times delicate variations that go hand in hand with adjustments, and that’s what the Black Belt workforce is now engaged on. But with a strong help workforce and a way more organized case administration system, we’re able to make this expertise a terrific one for our learners!
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