People Behind CSR at Cisco: Empowering learners by expertise and training

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People Behind CSR at Cisco: Empowering learners by expertise and training


This weblog is a part of our collection that focuses on the individuals behind Corporate Social Responsibility (CSR) at Cisco. Each weblog highlights a special Cisco worker whose work makes a constructive affect on individuals, communities, or the planet.

Cisco Networking Academy is without doubt one of the world’s largest and longest-standing purpose-driven IT skills-to-jobs applications, impacting the lives of greater than 3 million learners yearly (17.5 million since inception) in 190 international locations. 95 p.c of learners attribute their participation in this system to serving to them acquire a job or instructional alternative.

On October 18, 2022, Networking Academy celebrated its 25-year anniversary and introduced an formidable purpose to supply digital and cybersecurity abilities coaching to 25 million learners over the subsequent ten years to arrange them for in-demand jobs. Networking Academy is aligned with Cisco’s objective to energy an inclusive future for all, one learner at a time.

As an teacher educating Networking Academy programs to group school college students in Rhode Island throughout the early days of this system in 1999, to her present position as its Director of Business Operations—Lynn Bloomer’s service and dedication to empowering learners by expertise and training is profound. Recently, I met with Lynn to study extra about her story.

Can you share a few of your early background with me? Who/what have been your biggest influences?

Networking Academy's Lynn Bloomer
Lynn Bloomer, Cisco Networking Academy Director of Business Operations

Lynn: I grew up in a small coastal city situated in southern Rhode Island. Tourists would journey to my city to go to and trip, however there weren’t many residents who lived there year-round. I went to kindergarten with the identical group of children who I graduated highschool with. It was the sort of city the place everyone knew everyone.

My speedy household is small, consisting of my dad, mother, sister, and I. Growing up, I actually appeared as much as my huge sister, who’s 4 years older than me and really protecting. My mother and father have all the time been supportive of me. I’ve a big prolonged household—my grandparents, aunts, uncles, and cousins additionally provided a powerful assist system. My household has considerably influenced the choices I made and the route I took in life.

What piqued your curiosity in expertise?

Lynn: I left Rhode Island to attend school at Villanova University in Pennsylvania, the place I accomplished my BS in Electrical Engineering. I adopted in my household’s footsteps—my dad was {an electrical} engineer, and my sister additionally obtained her BS in Electrical Engineering at Villanova. My first job out of faculty was as a litigation advisor in New York. Most of the work I used to be doing wasn’t associated to my instructional background.

The firm I labored for in New York had six workplaces all through the U.S., and this was earlier than we had electronic mail. It was throughout the time when the Internet was simply beginning to take off. If my workplace in New York was engaged on a case and we wanted assist from someone in one other workplace location, we’d have to save lots of the file on a floppy disk and FedEx it to them so they may make adjustments.

When I started fascinated about pursuing my masters, I used to be actually thinking about how we might use expertise to attach all these workplaces by a community to allow individuals to collaborate extra successfully no matter their bodily places. I returned to Villanova University and determined to finish my MS in Computer Engineering.

How did you develop into concerned with Networking Academy?  

A black and white image of people sitting at desktop computers
Beta Training Class for Networking Academy CCNP Curriculum – March 2000

Lynn: While I used to be getting my masters, I had a possibility to show a overview course for an engineer and coaching examination. It went rather well, and I cherished it. So, my chairman invited me to show a full senior-level Electrical Engineering class. My day job as a graduate pupil was sustaining the labs on the college and my evening job was educating college students as an adjunct teacher.

Eventually, my husband and I made a decision to maneuver again to Rhode Island after about ten years of being away. It was my husband who inspired me to use for full-time educating positions as he had noticed how excited I’d get about my evening job again at Villanova. Community College of Rhode Island (CCRI) was the proper match.

While I used to be educating at CCRI, Cisco got here to pitch their new Networking Academy program to us. The curriculum was shared with us on a floppy disk so we might consider it and decide if we needed to take part. We determined to maneuver ahead with this system. CCRI grew to become the primary academy in Rhode Island. I taught my first Networking Academy class in 1999.

Tell me how your position with Networking Academy has modified and developed all through your profession.

Lynn: Given that the Networking Academy program was simply getting began, Cisco would pull in numerous its instructors for assist. I used to be nonetheless educating full-time at CCRI after I was invited to intern at Cisco for just a few hours every week to write down evaluation questions. The program was rising rapidly, and I used to be recruited for a full-time position with Cisco in 2000 as a CCNA/CCNP Product Manager.

2022 Cisco Live Dream Team
2022 Cisco Live Dream Team

I took practically a month to resolve whether or not I needed to go away educating as a result of I cherished working with college students and deliberate to retire in that position. But the chance at Cisco appeared distinctive. I cherished having an affect within the classroom however being part of the better Networking Academy staff was attractive as it might allow me to broaden my scope and enhance my affect. Additionally, I used to be capable of stay at CCRI as an adjunct teacher. Even although I used to be working full-time at Cisco, I continued educating at CCRI for over 15 years.

I later transitioned into the position of Business Architect & Process Manager for Networking Academy, which allowed me to characterize what the instructors wanted and what the enterprise wanted, earlier than taking just a few years off from working to remain house with my younger daughter. In 2008, I returned to Cisco as a part of a special staff. In 2012, I obtained a name from a colleague who invited me to interview for the position of Strategy and Planning Project Manager for Corporate Affairs.

By 2014, I made my return to Networking Academy. In a way, it felt as if I used to be returning house. I at the moment function the Director of Business Operations. I drive technique and lead a staff accountable for the supply of a number of Networking Academy companies. Other key tasks embrace offering buyer assist, authorized assist, pupil profession companies and enterprise transformation. Annual planning, funds administration, expertise administration and forecasting are additionally a part of my scope.

Has being a feminine within the expertise house impacted your expertise? How so?

Lynn: When I used to be in school, there weren’t many Electrical Engineering majors who have been girls. Out of 55 to 60 college students, there have been most likely 4 or 5 of us. My faculty was very supportive, and the instructors didn’t deal with us in another way nor did our friends. I by no means felt misplaced. I believe an enormous a part of that is going again to my early influences—my mother and father instilled numerous confidence in my sister and me. While I acknowledge that I’ve been a part of the minority as a feminine within the expertise house, I by no means felt as if something was past my attain.

My recommendation for younger girls who’re thinking about pursuing careers in expertise is to acknowledge that you are able to do something you set your thoughts to. Don’t let anybody inform you in any other case. If you’re employed arduous, if you’re decided and dedicated—you’re going to achieve success.

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