Owning Exceptional Customer Experiences Together with Our Partners – Partner Summit 2022 Recap

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Owning Exceptional Customer Experiences Together with Our Partners – Partner Summit 2022 Recap


Cisco Customer Experience (CX) confirmed up in a giant approach for our companions at Cisco Partner Summit 2022 final week! Holding a completely hybrid Partner Summit was trigger for celebration, with 1,600 companions in Las Vegas and one other 2,000 taking part digitally. As Oliver Tuszik, SVP, Global Partner Sales and GM Routes to Market mentioned, “It took 1,092 days, but it was worth the wait!”

It was unbelievable to share our CX Partner technique, insights, bulletins, and roadmap with you. If you missed periods or need to watch them once more, we’ve you coated through our Partner Launch Experience, with Partner Summit 2022 Business Impact Sessions (BIS), GEO Sessions, Global Keynote Sessions, and extra! Enjoy unique entry to on-demand content material, together with:

I joined Thimaya Subaiya, Chief Customer Experience Officer, for Day 2’s Global Keynote Session, to emphasise our shared possession of outstanding buyer experiences, along with our companions. To assist ship distinctive experiences, companions require worth, differentiation, and simplification. “That’s why we created Partner Lifecycles Services (PLS), which provides partners with the essential tools to enhance their capabilities, improve their profitability, and drive business outcomes for customers,” Thimaya mentioned. And we introduced, Cisco CX will likely be rolling out Partner Lifecycle Services-Success Tracks. By July 2023, we’ll permit companions to co-deliver Success Tracks with PLS, fulfilling our dedication to present you a full providers portfolio.

As promised final yr, Partner Lifecycle Services-Support turned accessible globally on May 16, 2022. With an aligned set of buyer expertise initiatives, ePlus and Cisco CX maximized buyer worth in offering Partner Lifecycle Services-Support, as seen on this video. We featured this video in my “Owning the Customer Experience Together with Partner Lifecycle Services” Business Impact Session with Chris Rittler, Cisco VP of CX Product Management. We additionally shared our Success Tracks and Partner Lifecycle Services Roadmap.

To discover all of the implausible Cisco Partner Summit 2022 highlights and sources and CX Partner success tales and belongings, together with a brand new podcast sequence, go to SuccessHub.

We are counting the times till the subsequent Cisco Partner Summit, November 7-9, 2023, in Miami, Florida – mark your calendars!

Thank you, companions! Together, we personal distinctive buyer experiences!

 

for unique entry to on-demand content material.


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