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We’re dedicated to serving to organizations simplify connectivity, modernize legacy techniques, and unlock the complete potential of AI-powered automation.
We’re thrilled to announce that Microsoft has as soon as once more been named a Leader within the 2025 Gartner® Magic QuadrantTM for Integration Platform as a Service*. It’s the seventh time in a row that we’ve been acknowledged. This recognition, we really feel, underscores our dedication to serving to organizations simplify connectivity, modernize legacy techniques, and unlock the complete potential of AI-powered automation with Azure Integration Services.
Why integration is foundational for AI success
AI is remodeling how companies function, redefining buyer experiences, and accelerating innovation throughout each business. But to totally notice the facility of AI, organizations want greater than fashions and purposes. They want a contemporary integration basis that may join knowledge, purposes, and techniques throughout each cloud and on-premises environments.
That’s the place Azure Integration Services is available in. It offers the basis for linked, clever, and adaptive operations. This totally managed, enterprise-grade providing—together with Azure Logic Apps, API Management, Service Bus, Event Grid, Azure Functions, and Data Factory—helps organizations automate enterprise processes, orchestrate workflows, and join distributed and multi-cloud environments. As enterprises embrace AI, Azure Integration Services acts because the connective tissue that permits safe, clever operations at scale.

The legacy problem: Unlocking worth to maneuver ahead
For many organizations, AI is each a promise and a problem. Their most useful knowledge usually lives in legacy techniques and siloed platforms. These techniques maintain many years of enterprise logic and knowledge however lack the accessibility and agility that fashionable AI options require.
Azure Integration Services empowers prospects to modernize incrementally, migrating from instruments like Microsoft BizTalk Server or different legacy platforms to a cloud-native integration basis. This method helps organizations convey ahead current investments whereas constructing a safe, scalable path to an AI-powered future.
In our current “Unleash AI Innovation with a Modern Integration Platform and an API-First Strategy” occasion, our prospects talked about how they’re remodeling operations with Azure Integration Services and Azure API Management.
Take Visa’s migration from Microsoft BizTalk Server to Azure Logic Apps, for instance. The firm reimagined its HR knowledge platform by consolidating greater than 100 techniques—together with Workday, ADP, and others—right into a unified, fashionable structure powered by Azure Logic Apps. This transformation not solely diminished infrastructure upkeep by 95% but additionally improved integration growth effectivity by 30% and reduce developer ramp-up time by 40%. With Azure Integration Services, Visa is now scaling operations and laying the groundwork to combine AI throughout its HR and operations stack.
LyondellBasell, one of many world’s largest plastics, chemical compounds, and refining firms, additionally transitioned from BizTalk to Azure Integration Services. The firm achieved a 50% enhance in integration effectivity and lowered operational prices by shifting to a pay-as-you-go mannequin. With hybrid connectivity and a cloud-native basis, LyondellBasell gained the agility to reply sooner throughout world provide chains and operational environments.
In Australia, Brisbane City Council used Azure Integration Services to modernize a 15-year-old integration stack supporting operations that serve greater than 1.5 million residents. After the shift, knowledge retrieval occasions dropped from over an hour to beneath 5 minutes. This modernization enabled sooner decision-making, unlocked clever automation, and helped ship a extra responsive, resilient expertise for residents.
Moneris, a frontrunner in fintech, has embraced an API-first method to revolutionize its funds ecosystem with Azure API Management. It dramatically diminished time-to-market, enabling builders to go from sign-up to manufacturing in simply 72 hours—down from over six months—whereas making certain top-tier safety and governance.
Heineken has undergone an API-first transformation, enabling seamless integration and real-time agility throughout its world operations. With Azure API Management, Heineken’s API ecosystem drives operational excellence, reaching 100% platform availability and empowering continued innovation and development.
Across industries and areas, organizations are selecting Azure Integration Services to bridge the hole between legacy techniques and the way forward for clever operations on their phrases and at their tempo.
Building clever automation with deep AI integration
As AI adoption accelerates, Microsoft is on the forefront of innovation throughout Azure Integration Services, delivering highly effective new capabilities that make it simpler than ever to infuse AI into your workflows.
Over the previous 12 months, we’ve launched a sequence of enhancements to assist organizations seamlessly combine giant language fashions (LLMs) and different AI capabilities into their enterprise processes. With instruments that empower each low-code and pro-code builders, groups can transfer sooner and smarter—embedding AI into their purposes with ease.
Azure Logic Apps now provides out-of-the-box connectors to Azure OpenAI, Azure AI Search, and Document Intelligence, enabling groups to effortlessly add intelligence to workflows with out customized coding. New built-in actions for doc parsing and chunking in Logic Apps Standard streamline retrieval-augmented era (RAG) eventualities, making it straightforward to ingest each structured and unstructured knowledge into AI Search.
As AI adoption grows, so does the necessity for visibility and management over how fashions are accessed and utilized. Azure API Management meets this want with superior instruments for securing, governing, and managing AI APIs. Our evolving GenAI Gateway capabilities, purpose-built for generative AI eventualities, present deeper management, observability, and governance for AI APIs. With Azure API Management, you’ll be able to confidently scale and safe your AI APIs, bringing efficiency, reliability, and governance collectively in a unified, enterprise-grade platform.
What units Azure Integration Services aside is its deep, native integration with Microsoft’s AI ecosystem, providing not simply clever constructing blocks, however a unified, enterprise-ready platform for clever enterprise automation.
A platform constructed for world scale
The power of Microsoft lies in our means to serve prospects on a worldwide scale. With over 70 Azure areas worldwide, organizations from throughout the globe can meet knowledge residency, latency, and compliance necessities. Our Customer Success and technical resolution specialist groups, in partnership with our world ecosystem of companies companions, ship localized, hands-on assist to make sure each buyer—no matter area or business—can succeed on their very own phrases.
Looking forward: From integration to intelligence
The way forward for integration is clever. As enterprise wants evolve and AI turns into extra deeply embedded in each day operations, Azure Integration Services will proceed to offer the inspiration that permits agility, resilience, and innovation.
We’re honored to be acknowledged as a Leader as soon as once more, and we’re excited to assist organizations rework their operations and unlock the complete potential of AI-powered integration.
Ready to discover additional?
Download your complimentary copy of the 2025 Gartner® Magic QuadrantTM for Integration Platform as a Service to be taught why Microsoft was named a Leader.
Explore how Azure Integration Services might help your group construct a future-ready, AI-powered integration basis.
*Gartner, Magic Quadrant for Integration Platform as a Service, By Andrew Humphreys, Andrew Comes, Keith Guttridge, Allan Wilkins, 19 May 2025.
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