McGriff restructures private strains operations

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McGriff restructures private strains operations




McGriff restructures private strains operations | Insurance Business America















Revamp goals to offer direct help to consumer gross sales and repair features

McGriff restructures personal lines operations


Insurance News

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Retail dealer McGriff has introduced plans to restructure its private strains operations.

The goal behind this transfer is to offer direct help to the personal consumer gross sales and repair features inside the division. This determination comes on the heels of a interval marked by substantial development and profitability for the road of enterprise.

Under the brand new construction, the administration of the personal consumer gross sales and repair crew shall be centralized beneath a gaggle of skilled private strains leaders, the corporate stated. This strategic realignment goals to supply enhanced and customized consideration to the distinctive wants of the personal consumer phase.

“From training and onboarding to sales coaching and cross-sell collaboration, this new structure will allow for even more personalized attention on the unique needs of our private client segment,” stated Crystal Sanderson, nationwide director of small enterprise and private strains for McGriff. “It makes sense to leverage the collective knowledge and experience these leaders bring.”

To drive profitability and development of their respective states or areas, McGriff has launched a brand new gross sales chief group. These gross sales leaders, chargeable for managing personal consumer advisors, can even preserve private manufacturing and consumer administration tasks. They will report back to Jerry Elliott, director of personal consumer gross sales.

  • Marc Ricciardi: gross sales chief for South Carolina
  • Sean VerLee: gross sales chief for Indiana, Kentucky, and Tennessee
  • Jerry Elliott: gross sales Leader for Florida and Interim Sales Leader for Georgia, Virginia, Arkansas, Pennsylvania, Maryland, and New York
  • Ed Castner: sports activities and leisure observe chief
  • Kent Morris: household workplace observe chief

McGriff has additionally established a crew of consumer service leaders who will handle service management groups of their respective states or areas. Collaboration on coaching and workflow enhancement shall be a key focus of this group. Lisa Windell will oversee the consumer service leaders.

The consumer service leaders are:

  • Duane Dahlheimer: consumer service chief for North Carolina
  • Sandra Frazier: consumer service chief for South Carolina
  • Cheryl Greely: consumer service chief for Georgia and Arkansas
  • Missy Jacobs: consumer service chief for Virginia, Pennsylvania, Indiana, Tennessee, Kentucky, and Maryland
  • Heather Smith: consumer Service Leader for Florida

Read subsequent: McGriff faucets new SVP for actual property observe

As a part of the restructuring, McGriff has additionally appointed three new consumer service managers for its private strains operations. These people will work intently with the consumer service leaders to optimize customer support throughout all the group. They be a part of present consumer service supervisor for California Kasey Robertson.

The new consumer service managers are:

  • Lisa Buffington: consumer service supervisor for Georgia
  • Rhonda Russell: consumer service supervisor for South Carolina
  • Karen Thorne: consumer service supervisor for Virginia

Last month, McGriff introduced the appointment of Jimmy Conroy as vp and advertising and marketing account government for its power observe and Rodney Ledford as strategic development officer for its small enterprise and private strains division.

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