Published on November 18, 2016
When you enroll in Marketplace medical insurance, we’ll ship you emails now and again. Unfortunately, there are some unhealthy actors who might attempt to rip-off you with emails that appear to be they’re from the Marketplace, however are actually attempting to steal your info or infect your pc with a virus.
The Marketplace works carefully with legislation enforcement to establish, stop, cease, and prosecute these criminals, and we now have robust programs in place to guard your info.
There are additionally a couple of essential methods you’ll be able to defend your self.
Look out for “phishing” emails
- “Phishing” (or fraudulent) emails appear to be they’re from a trusted supply and sometimes comprise hyperlinks to a phony login web page on a faux web site.
- The topic strains could also be threatening, or might promise some extraordinary profit.
- They might comprise unhealthy grammar, spelling errors, and generic greetings, like “Dear Customer.”
- The electronic mail deal with doesn’t match the official Marketplace electronic mail deal with, which is Marketplace@healthcare.gov or notices@healthcare.gov. Be certain the e-mail deal with of any electronic mail that claims it’s from the Marketplace ends in “.gov,” as in HealthCare.gov.
If you assume you get a “phishing” electronic mail
- Don’t click on the hyperlinks or obtain any attachments. They might have malicious code that can infect your pc with viruses or keystroke loggers that document what you sort.
- Don’t reply to the message. Instead, ignore or delete it.
- If you get an electronic mail that appears suspicious and also you need to confirm when you actually have a problem it is advisable act on, go to HealthCare.gov. You can discover out if the state of affairs described within the electronic mail is correct. Contact the Marketplace Call Center when you nonetheless have questions.
- Never share any private info by electronic mail. The Marketplace gained’t ask you to your username, password, Social Security Number, or any checking account info by electronic mail.
- If you’re involved about your web connection safety, take a couple of minutes to learn to ensure that it’s safe.