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In her weblog, Countdown to Cisco Live EMEA, Adele Trombetta, SVP, Cisco Customer Experience (CX) EMEA, talked about how excited she is for Cisco Live EMEA in just a bit greater than per week, and I agree. Her preview of this occasion gives an summary of a number of totally different areas the place CX will make a splash this 12 months. However, I need to go just a little deeper and offer you some extra particulars on what you’ll see in our Customer Experience sales space, and round Cisco Live February 5-9.
With a dozen CX demos out there to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating your online business outcomes.
CX Booth
Here are the demos you can find contained in the CX sales space in Amsterdam:
Cisco Lifecycle Services
Remove adoption roadblocks and remodel at velocity with much less danger with our new outcomes-driven service. From bettering the client expertise and enhancing safety to optimizing productiveness and extra, our consultants can assist you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we can assist you speed up time to worth out of your Cisco know-how investments and obtain your online business outcomes, sooner.
Automation
Cisco affords options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. Regardless of the place you might be in your automation journey, Cisco has options which can be simple to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Improve operational effectivity and scale back danger with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with knowledgeable finest practices, and enhance employees productiveness and expertise with studying assets with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Security, Consulting and Managed Services
Two separate demonstrations in our sales space will present you how you can strengthen your group’s safety resilience. Come discover the wide selection of CX Security providers serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused providers to planning, design, and implementation of Cisco Security merchandise – pre-defined or totally personalized service options cowl your full providers lifecycle.
TAC Innovations
Our high priorities are simplicity, velocity, and effectivity when getting IT points solved, irrespective of their measurement. See how self-service automated help workflows can scale back your time to remaining decision or how RADKit permits distant diagnostic log assortment and automates complicated duties with network-wide APIs to hurry up time to decision. In addition to the TAC Innovations demos within the CX Booth, TAC engineers, gross sales engineers, {and professional} providers engineers can even be out there through Technical Solutions Clinics and within the Technical Solutions Clinic Theater.
Customer Success
Come see how Cisco CX permits prospects in Financial Services, Retail, and Utilities to beat IT challenges and ship optimized mission-critical providers, enhance end-to-end safety, and drive extra clever operations. You’ll additionally learn the way we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Community
One of probably the most frequented Cisco digital properties is Cisco Community, which serves greater than 1.4 million guests every month and helps seven languages. Learn extra about this trusted, on-line, peer-to-peer neighborhood and data hub, the place you at all times have entry to real-time solutions and 24/7 recommendation.
Partner-Powered Customer Experience
Visit the CX associate demo to find how companions can improve the client expertise with Cisco instruments and platforms. Engage with consultants showcasing stay demos of instruments such because the Partner Experience (PX) Cloud, dive into the capabilities and insights out there by way of Lifecycle Advantage and discover how you can drive buyer software program adoption by way of the digital end-to-end Lifecycle Practice Journey.
Cisco Learning and Certifications
Cisco Learning and Certifications (L&C) can be within the sales space with coaching affords and demos on Cisco U. and Cisco Modeling Labs (CML). You can discover Cisco L&C exterior of the CX Booth as properly, with 30 periods deliberate within the Cisco U. Theater!
Sustainability
Finally, cease by and let Cisco Customer Experience options assist form, scale, and maintain your journey towards sustainability. Align your targets with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to determine, speed up, and measure the affect of your sustainability know-how initiatives.
Of course, that’s solely what we’ve happening inside the Customer Experience sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the way in which to assist our prospects understand enterprise outcomes sooner at each step of the lifecycle.
Last however actually not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You can design a safe, sustainable, and future-proofed good constructing with our end-to-end strategy. Come discover our imaginative and prescient to assist create the subsequent technology of smarter buildings.
We have a lot we need to share with you this 12 months at Cisco Live EMEA. I hope you’re wanting ahead to it. I do know our CX group is!
If you need to know extra about our Customer Experience presence at this 12 months’s Cisco Live, take a look at the CX at Cisco Live web site for probably the most up-to-date data.
In the meantime, be happy to go away me a remark or a query beneath, and keep tuned for more information coming your manner as we get near the beginning of Cisco Live EMEA on February 5.
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