Just over a 12 months in the past, the healthcare trade was energized by the debut of generative AI and the promise this new expertise held for delivering real-world outcomes that positively influence clinicians, sufferers, well being methods, and the broader well being and life sciences ecosystem. Since then, it has been a catalyst for the event of recent use instances, opening potentialities for a completely new period of innovation — and this exhibits no indicators of slowing down. We proceed to see AI adoption inside healthcare develop, with 79% of healthcare organizations reporting that they’re presently utilizing AI expertise, in line with a Microsoft-commissioned examine by IDC[i]. AI additionally has a demonstrable enterprise worth, with healthcare organizations realizing a return on their AI investments inside 14 months, together with a median return of $3.20 for each $1 they spend money on AI[ii].
Working alongside healthcare organizations, Microsoft is making the promise of AI actual by empowering the trade to sort out its greatest challenges and create an actual distinction within the lives of clinicians and sufferers. At the 2024 HIMSS Global Health Conference & Exhibition, we’re highlighting how suppliers are adopting generative AI options and the influence the expertise is making.
- Stanford Medicine and Microsoft introduced the enterprise-wide deployment of Nuance Dragon Ambient eXperience Copilot (DAX Copilot), offering conversational, ambient and generative AI to Stanford Medicine’s clinicians. This deployment aligns with Stanford Medicine’s mission to alleviate doctor burnout and improve affected person care by streamlining administrative duties. Stanford Medicine’s dedication to innovation, coupled with DAX Copilot’s means to automate medical documentation, has led to important enhancements in effectivity and patient-focused care. DAX Copilot allows healthcare organizations to undertake AI-powered medical documentation functions at scale, leveraging current investments in our trusted and extensible Dragon options. Stanford Health Care clinicians who used DAX Copilot reported by a preliminary survey that 96% of physicians said that it was simple to make use of, and 78% reported that it expedited medical notetaking. About two-thirds reported that DAX Copilot saved time.
- WellSpan Health announced its widespread adoption of DAX Copilot, enhancing patient-physician interactions throughout examination room and telehealth visits. Leveraging generative AI, DAX Copilot automates medical be aware drafting, permitting physicians to focus fully on sufferers with out the distraction of guide documentation. WellSpan’s choice to undertake DAX Copilot builds upon its profitable use of Nuance options to streamline medical workflows and enhance affected person care. Surveys point out excessive satisfaction amongst physicians and sufferers, with DAX considerably enhancing the standard of interactions and decreasing documentation burdens. This initiative displays WellSpan’s dedication to delivering distinctive care experiences and addressing doctor burnout by offering progressive instruments to reinforce effectivity and personalize care supply.
- Providence and Microsoft announced a strategic collaboration geared toward accelerating AI innovation in healthcare. Leveraging Microsoft Cloud for Healthcare and Azure as a regular platform, the collaboration focuses on delivering AI-powered functions to enhance interoperability, generate medical insights and improve care supply. Past successes from this relationship embrace Providence’s migration to cloud options and the adoption of AI-powered functions like Nuance’s DAX Copilot. By leveraging their mixed experience, the collaboration goals to quickly scale current options and create extra customized experiences for sufferers and clinicians. Through this initiative, Providence goals to remodel healthcare supply and enhance outcomes by harnessing the facility of the cloud and superior AI applied sciences.
Reinforcing our dedication to Responsible AI
As unimaginable as AI – and all its potential – is, the necessary position clinicians play in figuring out its use and enabling accountable AI tips is important. That’s why we stay steadfast in our dedication to our Responsible AI ideas, which assist to make sure protected, truthful and accountable use of the expertise. As a part of this ongoing dedication, Microsoft has joined a consortium of healthcare leaders to announce the formation of the Trustworthy & Responsible AI Network (TRAIN), creating one of many first well being AI networks geared toward operationalizing accountable AI ideas to enhance the standard, security and trustworthiness of AI in well being.
Serving because the technology-enabling associate for TRAIN, Microsoft is working with members that embrace CreationHealth, Advocate Health, Boston Children’s Hospital, Cleveland Clinic, Duke Health, Johns Hopkins Medicine, Mass General Brigham, MedStar Health, Mercy, Mount Sinai Health System, Northwestern Medicine, Providence, Sharp HealthCare, University of Texas Southwestern Medical Center, University of Wisconsin School of Medicine and Public Health and Vanderbilt University Medical Center – to share greatest practices and supply instruments to allow measurement of outcomes related to the implementation of AI. Additionally, OCHIN, which serves a nationwide community of group well being organizations with options, experience, medical insights and tailor-made applied sciences, and TruBridge, a associate and conduit to group healthcare, will work with TRAIN to assist be certain that each group, no matter sources, has entry to the advantages the community provides.
Additionally, we proceed to take the mandatory steps to make sure healthcare organizations can implement expertise in compliance with the very best ranges of safety and privateness in thoughts. We just lately introduced the preview of healthcare knowledge options in Microsoft Fabric, which allows healthcare organizations to interrupt down knowledge silos and harmonize their disparate healthcare knowledge in a single unified retailer the place analytics and AI workloads can function at-scale. We are additionally happy to share that Fabric now helps HIPAA (Health Insurance Portability and Accountability Act) compliance, permitting our U.S. healthcare trade prospects and companions to compliantly use Fabric to retailer, course of and analyze knowledge.
Driving innovation by the Microsoft associate ecosystem
Microsoft’s unmatched world ecosystem of trusted companions is without doubt one of the key elements that helps drive our innovation ahead. This week, Cognizant announced that its TriZetto Assistant on Facets will leverage Microsoft Azure OpenAI Service and Semantic Kernel to offer entry to generative AI throughout the TriZetto person interface. This new collaboration will assist enhance productiveness and effectivity for healthcare payers and suppliers, whereas making certain well timed responses and improved look after sufferers.
Additionally, Microsoft for Startups introduced a brand new collaboration with the American Medical Association’s (AMA) Physician Innovation Network. The Physician Innovation Network is a strong match-making software developed by the AMA to attach physicians, care workforce members, enterprise liaisons and entrepreneurs in a shared mission to reinforce healthcare. The collaboration extends the attain of the Physician Innovation Network to all startup founders within the Microsoft for Startups Founders Hub, so whether or not they’re pushed to enhance healthcare, collaborate with trade leaders or be taught from healthcare specialists, they may have entry to a singular area for connection and innovation.
Without a doubt, these are extremely thrilling instances, and we’re proud to see our prospects and companions adopting Microsoft’s generative AI options and placing them to make use of in the actual world to make a significant influence within the lives of clinicians and sufferers. We sit up for persevering with to play a number one position in fostering innovation with generative AI, and empowering healthcare suppliers and companions throughout all the well being and life sciences industries with modern and accountable AI applied sciences that contribute to higher experiences and outcomes in healthcare.
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[i] IDC InfoBrief, sponsored by Microsoft, The Business Opportunity of AI: How Leading Organizations Around the World Are Using AI to Drive Impact Across Every Industry, IDC #US51364223, Nov. 2023.
[ii] IDC Resource Map Document: IDC Business Value of AI Survey, sponsored by Microsoft, IDC #US51331223, Nov. 2023.