Introducing Skills in Microsoft Viva, a brand new AI-powered service to develop and handle expertise


Today on the HR Technology Conference, we unveiled new capabilities in our worker expertise platform, Microsoft Viva, together with a brand new AI-powered abilities service and the final availability of Viva Amplify, a multichannel workforce communications hub. These new product improvements are designed to assist organizations enhance worker engagement and productiveness, that are vital to turning into a high-performance group (HPO).1

Microsoft Viva Amplify

Centralize marketing campaign administration, publishing, and reporting to achieve and have interaction staff.

Announcing Skills in Viva

We’re excited to announce a brand new AI-powered Skills in Viva service that can assist organizations perceive workforce abilities and gaps, and ship customized skills-based experiences all through Microsoft 365 and Viva functions for workers, enterprise leaders, and HR.  

With speedy developments in AI, the best way corporations handle and develop expertise is reaching an inflection level—job necessities are altering, new ability units are wanted, and roles are evolving. In reality, 82 % of leaders say their staff will want new abilities to be ready for the expansion of AI. At the identical time, studying isn’t maintaining with the tempo of change and innovation. 60 % of individuals say they don’t at the moment have the best capabilities to get their work completed.2  

Employees will want sooner, seamless entry to new abilities to help new methods of working for an AI-powered future. And organizations would require agility to shift from conventional job-based expertise administration follow to a skills-based method. By using AI-powered abilities expertise, HR and enterprise leaders can concentrate on strategic priorities, and enhance enterprise outcomes whereas rising and empowering the workforce. 

Skills in Viva leverages the mixed energy of the Microsoft Graphwhich offers worker exercise indicators throughout Microsoft 365 functions and companies—and abilities from the LinkedIn Skills Graph—a dynamic mannequin that maps the worldwide abilities panorama, together with how 39,000 distinctive abilities relate to one another, to jobs, and to studying content material. With AI reasoning utilized on high of this knowledge layer, Skills in Viva can intelligently infer an worker’s abilities profile, offering Viva clients with an improved understanding of present workforce abilities. Skills in Viva won’t join particular person LinkedIn member knowledge to a person’s Viva abilities companies. Note: Only combination abilities knowledge from the LinkedIn Skills Graph will likely be shared with Viva.

Here are a number of key situations this new service will gentle up throughout Microsoft Viva and Microsoft 365 functions and companies. 

Strategic workforce planning

Leaders achieve up-to-date insights into their group’s expertise panorama, enabling agile workforce improvement and deployment. Skills in Viva powers a brand new set of dashboards inside Viva Insights which permits leaders to visualise ability metrics to entry group capabilities, gaps, and alternatives. They can even see how abilities are distributed throughout organizations, groups, ranges, and adjustments over time.

Image of a data visualization dashboard showing skill capabilities categorized by organizations within a company.

Upskilling and reskilling

HR, Learning and Development groups, and managers can use these insights from Skills in Viva to create focused studying academies or studying paths to upskill and reskill their groups shortly on vital subjects. And with the brand new abilities inferencing in Viva, Viva Learning will now intelligently counsel new studying content material based mostly on abilities staff are at the moment creating or possibly all in favour of studying.  

A learning system user interface where a user clicks to edit their skills and selects a skill they want to learn about

Skill discovery within the stream of labor

Skills are intelligently steered for workers based mostly on indicators from the Microsoft Graph together with exercise throughout Microsoft 365 and Viva. Employees can verify and handle their abilities within the abilities editor in Viva, and their confirmed abilities will present up of their Microsoft 365 profile card which is accessible throughout Outlook, Microsoft Teams, and different Microsoft 365 apps and companies.

Animated image showing a chat interface followed by click into a user's profile card to view their confirmed skills.

Our purpose is to satisfy clients the place they’re on their abilities journey—which implies taking an open, extensible method to Skills in Viva that permits for interoperability with third-party functions our clients could already use as their main abilities information, enabling a extra holistic and unified abilities view. Skills in Viva will enter non-public preview by the top of 2023 and will likely be included within the Microsoft Viva suite. 

“As we undertake one of the largest transformations in UK financial services, we know that developing the skills of our colleagues will be the crucial currency needed to deliver on our strategic plan. This collaboration with Microsoft on Skills in Viva will be a major step forward to helping us do this. It unlocks exciting new ways to bring the latest AI-powered skills technology together with our people to supercharge how we work right across the organisation. We believe that this long-term investment in skills will be a catalyst for this transformation and ultimately in achieving our growth ambitions to do more to help Britain prosper.”  

Lloyds Banking Group logo

—Sharon Doherty, Chief People & Places Officer, Lloyds Banking Group 

Viva Amplify—drive influence together with your communications

Our analysis exhibits that one of many high 5 work circumstances thought of most vital for HPOs is having inspiring and engaged leaders.3 Engaged staff, an indicator of high-performing organizations, are 46 % extra more likely to see their corporations as robust communicators and 37 % extra more likely to specific confidence in management.1 

Clearly, reaching the best staff on the proper time and with the best message is a vital facet of an engaged and high-performing workforce.4 To do that, organizational leaders and communicators want the instruments to raise firm technique, create a two-way dialogue, and energize their individuals. This is why we’re excited to announce that Viva Amplify, a key part of the communications and group capabilities in Microsoft Viva, is now typically accessible and at the moment rolling out to Microsoft Viva suite subscription clients.

Viva Amplify centralizes marketing campaign administration, publishing, and analytics so enterprise leaders and company communicators can join and have interaction with all staff meaningfully. Using multichannel publishing, communicators publish throughout the apps and units for particular staff, in only a few clicks. Now they’ll create and handle organization-wide or focused campaigns to assist inform everybody, create alignment, and encourage motion—all from one place.

A screenshot of Viva Amplify

Create a high-performance group with Microsoft Viva

Skills in Viva and Viva Amplify are simply the most recent in Microsoft Viva’s regular growth and launch of improvements. Since its launch in February 2021, Viva has influenced the worker expertise platform class with modern new applied sciences that span office analytics and worker suggestions, studying and data administration, purpose setting and OKR administration, and worker communications and communities. Now in an period of generative AI, we’ve launched new clever conversational experiences inside Viva functions to assist speed up workforce insights, summarize and create content material, advocate actions, and simplify the worker expertise. These developments in Viva will present organizations with a brand new option to perceive workforce tradition and take actions to enhance engagement and efficiency whereas measuring the influence of these actions on enterprise outcomes to create a cycle of steady enchancment.

Microsoft Viva now has greater than 35 million month-to-month energetic customers in organizations throughout industries like monetary companies together with U.S. Bank and PayPal, expertise together with DELL, shopper items together with Carlsberg Group, Grundfos, and Haleon, skilled companies together with Sage and CBRE, hospitality together with Melia Hotels—all counting on the platform to construct a HPO.

Learn extra and get began

  • Read the High-Performance Organization (HPO) Guide containing our newest analysis findings on high-performance organizations within the new period of labor. And learn the way a concentrate on workforce engagement and productiveness can assist your group exceed expectations.
  • Join the Viva Community, your vacation spot for best-practice steerage, conversations with consultants, and peer-to-peer studying.
  • Explore Microsoft Viva suite subscription licenses. These will embrace Viva Amplify and Skills in Viva (when it turns into accessible)—see full plans and pricing. If you’re all in favour of figuring out extra, contact your Microsoft consultant.

1The New Performance Equation within the Age of AI, Work Trend Index Special Report, Microsoft. April 20, 2023.

2Will AI Fix Work? Work Trend Index Annual Report, Microsoft WorkLab. May 9, 2023.

3HPO information, “Redefining High Performance in the New Era of Work,” Microsoft Viva People Science workforce. October 2023. 

4Getting our inner IT communications proper with Microsoft Viva Amplify. September 1, 2023. Read about how Microsoft is remodeling its inner IT communications with Microsoft Viva Amplify.


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