Hybrid Cloud Operations: Customer Priorities for SaaS

0
194
Hybrid Cloud Operations: Customer Priorities for SaaS


Managing IT operations from a cloud-based Software as-a-Service (SaaS) administration platform has turn into the norm. A Cisco sponsored hybrid cloud traits survey by analyst agency 451 Research of over 2,500 cloud, DevOps and NetOps leaders in organizations worldwide surfaced the next outcomes:

  • 94% use not less than one cloud-based IT operations platform delivered as a service
  • 60% use SaaS operations platforms for shared/correlated telemetry and visibility throughout domains

Cisco has been pursuing a technique to make it simpler for organizations to handle their hybrid cloud environments from SaaS platforms for 10 years, since we first acquired Meraki.  Our technique has been pushed by buyer necessities derived from Customer Advisory Boards (CABs), surveys, and different sources. The IT organizations within the 451 Research survey recognized their high standards for adopting cloud-based platforms as detailed within the chart under.

If you’d prefer to be taught extra about what your friends are saying, you possibly can obtain a replica of the 2022 Cisco Hybrid Cloud Trends report.

Full lifecycle administration

Full lifecycle administration was the highest requirement. It was cited by practically half (46%) of the organizations surveyed.  Our Customer Advisory Boards describe this criterion as cloud-based administration of Cisco and third-party compute, community, storage, built-in programs, virtualization, container, and public cloud sources and workloads. They need a holistic manner of managing hybrid cloud infrastructure utilizing correlated telemetry and visibility throughout domains.

Proactive assist and analytics

The different important standards recognized by greater than a 3rd of the survey respondents was proactive assist of on-premises infrastructure and predictive analytics. Cisco presents robust capabilities in our hybrid cloud portfolio to deal with these necessities:

Proactive assist

    • Ability to isolate fault domains and supply actionable insights to expedite troubleshooting and backbone. [Cisco SD-WAN]
    • Proactive alerts about any endpoint units impacted by safety advisories, offering the most recent info on severity, impacted merchandise, and accessible workarounds. [Cisco Intersight]
    • Raise service requests and proactively authorize Return Materials Authorizations. [Cisco Intersight]
    • Automate the era, forwarding, and evaluation of technical assist recordsdata to speed up troubleshooting. [Cisco Intersight]

Analytics

    • Use real-time, granular analytics for every utility to steer customers onto the best-performing path for optimum utility efficiency. [Cisco SD-WAN]
    • Advanced alerting, baselining, correlation, and forecasting algorithms to supply a deep understanding into the habits of the community. [Cisco Nexus Cloud]
    • Analyze workload consumption, prices, and coverage constraints throughout the total stack, purposes to infrastructure, and robotically scale sources in real-time to make sure utility efficiency. [Cisco Intersight Workload Optimizer]
    • Use of historic knowledge with the anticipated storage utilization per cluster to proactively scale the storage utilization. [Cisco Intersight]

Orchestration and Automation

Survey respondents additionally indicated they wished to make use of low-code orchestration and automation. This permits them to create and execute advanced workflows throughout a number of infrastructure domains, purposes, and exterior endpoints. It offers them with the power to behave on the visibility and insights generated from their cloud-based platforms.

Cisco presents a low/no-code framework with out-of-the-box workflows. It features a workflow designer and customized activity designer with a drag-and-drop UI, so customers can create their very own workflows by assembling duties together with logical controls and loops. This lets customers construct their customized options for automated provisioning, unified insurance policies, scalability, and catastrophe restoration throughout environments.  In addition, Cisco, third-party and public cloud sources might be dynamically allotted amongst utility workloads for extra environment friendly use of hybrid sources.

Flexibility

Customers have additionally emphasised the necessity to implement hybrid cloud administration in a fashion that works greatest for them. This means a versatile method with open APIs that permits integration with their present on-premises infrastructure and DevOps toolsets. Cisco has made this requirement basic to our SaaS administration platform technique.

If you’d prefer to be taught extra, take a look at Cisco’s SaaS operations administration platforms choices, within the Resources hyperlinks under.

 


Resources

Share:

LEAVE A REPLY

Please enter your comment!
Please enter your name here