Home Health Digital inclusion: How Cisco is bringing connectivity to communities

Digital inclusion: How Cisco is bringing connectivity to communities

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Digital inclusion: How Cisco is bringing connectivity to communities


The following is an excerpt from the 2022 Cisco Purpose Report, printed on December 8, 2022.

The Internet is a essential lifeline to jobs, training, and socialization for many individuals. Yet at present, about half of the world’s inhabitants stays unconnected.

Powering an Inclusive Future for All means addressing the obstacles that maintain individuals from accessing the Internet, together with value, abilities gaps, and lack of networking infrastructure. But entry is just the start. Once individuals are related to the Internet, we wish to create an expertise that helps meet their wants. We are making enhancements throughout our product portfolio to assist guarantee extra individuals are not solely related, but in addition have belief in digital options with product options that set them up for achievement.

Our affect: Unlocking the worth of digitization

Since 2015, Cisco has collaborated with authorities leaders, business, and academia to assist the supply of nationwide digital agendas by means of the Country Digital Acceleration (CDA) program. Over the final two years the pandemic has accelerated the adoption of digital applied sciences; nonetheless, it has additionally highlighted the stark digital divide that exists throughout society and inside completely different socioeconomic teams. Through CDA, we’re supporting international locations to embrace digital and ship related and inclusive societies. To date, CDA has over 1100 energetic or accomplished initiatives in 44 international locations.

For instance:

  • In South Africa, we’re increasing Cisco Experience, Design, Go-to-Market, Earn (EDGE) Centers. EDGE Centers operate as incubators for enterprise data, pace up entry to market, and finally create new jobs for the native financial system. They present small- and medium-sized companies with state-of-the-art Cisco communication and collaboration know-how, in addition to coaching and enablement packages to assist the expansion of native companies.
  • Despite robust privateness and cybercrime legal guidelines, Italy is among the world’s high targets of cyber assaults. Cisco established a first-of-its-kind cybersecurity co-innovation heart in Milan. The heart will promote analysis and innovation, prepare the following era of cybersecurity professionals, and create a neighborhood innovation ecosystem.
  • In Switzerland, the area of Jura is making e-government companies accessible to residents, notably those that have by no means used e-services earlier than or can’t simply entry them from dwelling. Cisco has partnered with native leaders to deploy two interactive kiosks within the city of Porrentruy to assist guarantee all residents have entry to the companies they want.
  • Citizens in distant and rural areas in Mexico have restricted entry to specialist medical consultants. Cisco partnered with Médica Sur, a non-public healthcare group, to pilot “Doctor in a Box,” a cellular medical equipment that may be deployed in remoted components of the nation. By making digital affected person companies cellular, we have now expanded the medical protection of certainly one of Mexico’s most superior hospitals.

Inclusion by design in Cisco merchandise

As a collaboration platform, Webex provides a number of methods for individuals to attach. We proceed to put money into and develop extra inclusive options for this portfolio of merchandise. For instance, Webex Control Hub, which offers real-time analytics for all Webex companies, makes use of a coloration palette that gives accessibility for colorblind customers. High-contrast options within the Webex app and assembly platform make work simpler for low-vision customers. Real-time closed captioning and translation into over 100 languages throughout conferences helps these with language or auditory obstacles, resulting in higher participation and retention, particularly when Webex is used for distant studying.

Bringing connectivity to communities

Today, broadband infrastructure has been put in throughout a lot of the United States. But even in locations the place broadband exists, there are areas the place massive parts of the inhabitants expertise the digital divide. These “broadband deserts” are dwelling to 82% of the nation’s traditionally Black schools and universities (HBCUs).

Lack of connectivity has implications for individuals’s means to hunt training and employment, entry healthcare, and join with others. To tackle this disparity—and as a part of our Social Justice Action 8: Commit to HCBUs, Cisco is putting in broadband service on the campus of Claflin University in Orangeburg, South Carolina. The set up’s location makes for an outsize profit. Not solely is South Carolina one of many states with the best variety of households with out broadband entry, Claflin is positioned proper subsequent to South Carolina State University, one other HBCU. The new tools will present connectivity to each universities and can prolong almost two miles into the encompassing group.

Once full, this pilot could function a mannequin for different HBCUs that do not need entry to authorities funding. Cisco is absolutely funding the Claflin set up, and the Student Freedom Initiative is offering assist to increase this work to different schools and universities. This work is only one facet of Cisco’s efforts to assist HBCUs and the AA/B group as an entire.

Scott McGregor, Lead, Cisco Social Justice Action 8, shared, “Throughout their history, HBCUs have been not only a source of education, but also a pillar of their communities. Providing connectivity is a way that they can continue to play this role.”


To study extra concerning the progress we’re making to energy a extra inclusive future, go to our Cisco ESG Reporting Hub, the place you may learn our 2022 Cisco Purpose Report.

Cover of the Cisco Purpose Report

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