In the quickly evolving world of know-how, staying forward of the sport is essential for companies. As organizations attempt to optimize their IT operations and guarantee clean enterprise outcomes, observability has turn into a important functionality for IT – however one that may be complicated and poorly understood. Cisco is ready to reshape the observability panorama with its new Cisco Full-Stack Observability (FSO) Platform. The Cisco FSO Platform empowers Cisco companions to not solely construct distinctive observability affords, however to enrich and improve current IT Service Management (ITSM), IT Operations Management (ITOM), and Software Development Lifecycle (SDLC) affords.
Observability goes past conventional monitoring approaches. While monitoring focuses on particular metrics of particular person techniques, observability takes an outside-in strategy, wanting on the holistic influence of an IT surroundings on enterprise outcomes. It measures how effectively the techniques work collectively to attain the specified end result, relatively than simply monitoring their particular person performances. Observability allows proactive measures to optimize enterprise outcomes by correlating and analyzing the info collected from varied domains throughout totally different service layers.
The Core Elements of Observability
The core parts of observability embrace Application Performance Monitoring (APM), IT infrastructure monitoring (ITIM), and safety.
APM covers a variety of capabilities, from analyzing code modules and databases to monitoring person experiences. ITIM spans bodily, digital, and cloud infrastructures, together with servers, storage, and networks. Security intersects each infrastructure and purposes, encompassing a variety of capabilities from firewalls to runtime software safety safety.
The Challenges of Monolithic Observability Solutions
The first era of observability options available on the market at the moment have adopted a monolithic strategy, trying to excel in all of those domains. This is typical of first-generation options. However, the complexity of the observability panorama and the variety of platforms and instruments out there render a monolithic strategy inefficient and unscalable. As companies search to include extra domains into their observability methods, the constraints of monolithic options turn into much more obvious.
Customers will notice the total worth potential of observability when observability is built-in into the broader IT Operations Management (ITOM) panorama, remodeling core operational processes similar to incident administration, service stage administration, and capability planning and forecasting. Applications operations groups additionally make the most of observability to reinforce Software Development Lifecycle Management (SDLC) processes, integrating observability with CI/CD. Lastly, observability ought to incorporate enterprise context and align with the enterprise’ operational KPIs.
To obtain this, the observability answer should simply combine with adjoining ITSM and ITOM platforms and instruments – and crucially, these integrations should be worthwhile and commercially sustainable for Systems Integraters and VARs.
The Cisco FSO Platform is a New Approach
The Cisco FSO Platform is a serious step ahead from the vendor-centric, complicated, hard-to-integrate observability options that dominate the market at the moment, to an open, standards-based, “plug and play” structure.
The platform serves as a centralized hub to gather, enrich, and analyze observability knowledge from a number of domains. It gives 4 key capabilities:
- Ingestion: Integration of telemetry from any service that implements an OpenTelemetry interface, from cloud providers, and through user-defined REST interfaces
- Modeling: The capacity to outline bespoke knowledge fashions that align with the shopper’s service supply and operations surroundings
- Enrichment: Telemetry knowledge transformation, correlation, and evaluation to speed up and automate anomaly detection and root trigger evaluation
- Integration: A robust built-in UX framework and a Unified Query Language that simplifies integration with reporting, visualization, workflow, automation, and different ITSM/ITOM platforms
The Cisco FSO Platform is Built on Open Standards
The Cisco FSO Platform leverages OpenTelemetry to allow companies to effortlessly combine, correlate, and analyze full-stack telemetry to realize a holistic view of their surroundings’s influence on enterprise outcomes. OpenTelemetry gives the instruments, growth kits, APIs, and protocols that outline how observability knowledge is collected, formatted, and transported. OpenTelemetry’s fast adoption because the business normal additional solidifies its capacity to allow complete observability options.
The Cisco FSO Platform is Partner-Centric
Our go-to-market technique for Cisco FSO Platform focuses on empowering companions to create customized options aligned with their clients’ distinctive enterprise outcomes.
The Cisco FSO Platform gives VARs, SIs, and MSPs with a number of methods to construct distinctive, differentiated affords:
- Leveraging Cisco-built and partner-built purposes and modules through the FSO Exchange market.
- Developing and enriching knowledge fashions, knowledge transformation, and knowledge evaluation for particular person clients.
- Integrating FSO Platform with the shopper’s different ITSM/ITOM platforms to allow operational transformation.
- Building and reselling their very own purposes and modules that run on FSO Platform.
Offers based mostly on the Cisco FSO Platform can increase the associate’s strategic relevance and enterprise influence, and supply value-based differentiation for each skilled and managed providers.
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