Colt Technology Services (Colt) the digital infrastructure firm, has expanded its Colt Intelligent Communication companies (CIC) portfolio to satisfy rising demand from clients requiring agile, cloud-based international voice options.
New Colt Cloud SIP is a versatile service which seamlessly connects throughout the Colt IQ community to platforms from main communication service suppliers (CSPs) together with Genesys, Twilio and Zoom. The service is claimed to be ideally suited for firms with a hybrid workforce, seeking to enhance collaboration and enhance their buyer expertise with a safe, high-performance cloud-based voice answer which integrates with best-of-breed cloud platforms. Colt can also be extending its Teams voice activation, by way of Direct Routing and Operator Connect to 3 new nations: Slovakia, Luxembourg and Norway.
Activating voice might be complicated, however Colt focuses on automating processes to cut back this complexity for its clients. Businesses profit from Colt’s industry-leading dedication to buyer expertise, to automation and simplification, whereas sustaining their present relationships with suppliers. Alternatively, companies can choose a brand new companion inside Colt’s ecosystem akin to Genesys, Twilio or Zoom.
Colt has hung out establishing voice connectivity with main CSPs; automating and integrating SIP Trunk ordering and provisioning; establishing companion agreements; and ensuring companies are absolutely compliant with regulatory requirements. Now, Colt can join voice companies with any cloud vendor that helps a Bring Your Own Carrier (BYOC) functionality.
Peter Coppens, VP Product Portfolio, Colt Technology Services, stated: “We’re excited to welcome global leaders Genesys, Twilio and Zoom to our popular partner ecosystem, at a time when more and more businesses are moving voice to the cloud. It’s a perfect fit for the modern workplace: there’s no physical hardware to manage; it’s secure and resilient; costs are transparent and it suits a hybrid workforce. Managing providers, contracts and provisioning is the time-consuming part. With Colt Cloud SIP, we solve that problem for our customers, interconnecting their applications to voice services almost anywhere in the world.”
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