When it involves monitoring service well being, figuring out service disruptions, and aiding drawback decision, cloud-based enterprise service administration options provide essential insights and management. When complicated community issues come up, service administration options want deeper insights into the intent of the community administrator with the intention to pinpoint, characterize, or resolve these issues. This decision requires arduous investigation and troubleshooting. When the issue is recognized and understood, community directors must create a ticket, resolve the issue, confirm the repair, and shut the ticket.
The latest addition to the Cisco-ServiceNow joint portfolio is the combination between Cisco Nexus Dashboard, in addition to its Data Center portfolio extra broadly, and the ServiceNow ITSM and ITOM options. The resolution includes of three parts – Cisco Cloud Network Management App for ServiceNow, Cisco Cloud Network Insights App for the ServiceNow Platform and Nexus Dashboard Connector for ServiceNow, a plugin for Cisco Nexus Dashboard. With these Apps, IT operations groups can now automate the lifecycle of the incidents for Cisco Infrastructure and operations instruments, in addition to ship their ServiceNow IT providers from Nexus Dashboard.
The Cisco Cloud community Management App, runs on ServiceNow’s “NOW” platform and can use MID server to fetch the bodily, software topology and cloud stock from APIC, NDFC, and NDO by way of these controllers’ REST API’s. The Management App will allow customers to handle incidents, execute firmware upgrades, retailer configuration archives, and extra.
The Cisco Cloud Network Insights App for ServiceNow allows prospects to automate incident administration and project for community anomalies and advisories, thereby serving to community groups tackle potential community points and stop outages proactively.
Finally, with the introduction of the ServiceNow Connector for Nexus Dashboard, we convey ServiceNow incident administration capabilities to Nexus Dashboard, enabling community operators to handle the lifecycle of their ServiceNow incidents, observe the incident updates, and ship their service requests on Nexus Dashboard.
Please take into account blocking this hour for an insightful webinar, into your calendar now.
In this webinar, you’ll find out about advantages of the Cisco Nexus Dashboard- ServiceNow resolution together with:
- Native and simple deployment by way of Cisco DC App Center
- The Cisco cloud administration App for ServiceNow
- The Cisco Cloud Network Insights App
- The Cisco Nexus Dashboard connector for ServiceNow
Register for the upcoming webinar:
Hybrid Cloud Demo Series – Tuesday, March 14, 2023
10:00 AM Pacific Time (GMT-08:00)
Related Links:
Cisco Nexus Dashboard – ServiceNow Solutions Overview
Announcing Cisco Nexus Dashboard – ServiceNow Solution
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