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The Cisco Customer Achievement Awards acknowledge excellent Cisco clients who’re attaining distinctive outcomes by means of the revolutionary use of Cisco options. Now in its inaugural yr beneath a revitalized model and enhanced scope, this system builds on seven years of legacy and the success of the Customer Advocate and CX Hero Award applications. We’re thrilled by the response of this newest iteration, with over 130 nominations highlighting impactful enterprise transformations and galvanizing buyer success tales. A panel of greater than 50 Cisco consultants and exterior business leaders meticulously evaluated every submission to pick out the organizations and people that might advance to the shortlist.
We’re excited to formally announce the finalists for the Cisco Customer Achievement Awards: Americas 2025! These organizations symbolize the head of innovation, demonstrating how Cisco applied sciences can drive important enterprise outcomes and create lasting worth.
We sit up for celebrating these finalists and can announce the winners through the Awards Ceremony happening on Wednesday, June 11, 2025 at Cisco Live San Diego. Now, onto saying the 2025 Americas finalists for every award class.
AI-Readiness
The AI Readiness Awards have fun organizations that expertly combine AI throughout numerous environments utilizing Cisco’s superior options. This recognition highlights the revolutionary use of Cisco applied sciences to modernize and safe information facilities, leverage AI-native capabilities, and ship sustainable, cost-effective AI workloads.
The Operations Pioneer Award acknowledges organizations which have carried out Cisco applied sciences to drive transformative operational enhancements. This class highlights clients who’ve used revolutionary approaches to reinforce effectivity, safety, and scalability, overcoming challenges and delivering measurable outcomes that redefine their day-to-day operations.
Congratulations to the finalists:
- Northwest Natural Gas
- NYC Health + Hospitals
- SmartCap
- Umpqua Bank
The Infrastructure Innovator Award celebrates organizations which have modernized their IT infrastructure to allow scalable, safe, and high-performance environments. This class honors clients who’ve undertaken transformational upgrades to their information facilities, networks, and techniques, getting ready their organizations for the calls for of AI workloads and future development.
Congratulations to the finalists:
- City University of New York (CUNY)
- Dolby
- Groq
- New England Patriots/Kraft Sports & Entertainment
- TaxSlayer
The Customer Experience Trailblazer acknowledges one finalist with an honorable point out, highlighting the group that has leveraged Cisco Customer Experience (CX) providers to realize distinctive outcomes. This recognition celebrates a buyer who partnered with Cisco’s CX groups to efficiently implement revolutionary options, navigate complexity, and ship significant outcomes with measurable enterprise affect. The buyer honoree for this class might be introduced at a future date.
Future-Proofed Workplaces
The Future-proofed Workplaces Awards acknowledge organizations that modernize numerous work environments with Cisco options, guaranteeing they’re prepared for the longer term. This award celebrates those that excel in offering zero-trust safe entry, enhancing engagement by means of collaboration instruments, and delivering excellent hybrid work experiences.
The Modernized Infrastructure Maestro Award honors organizations that skillfully modernized and secured their community infrastructure utilizing Cisco options, attaining distinctive efficiency, scalability, and menace safety to drive enterprise success.
Congratulations to the finalists:
- Fairlife
- Texas Children’s Hospital
- University of California, Riverside
The Workplace Wizard Award celebrates organizations which have reworked their workplaces into participating and productive environments for customers and staff, leveraging Cisco applied sciences to create seamless experiences by means of immersive collaboration and hybrid work options.
Congratulations to the finalists:
- US Department of Commerce
- Delaware State University
- Northern Kentucky University
- GetixHealth
- Itaú Unibanco
The CX-Powered Workplace Warrior Award honors organizations maximizing Cisco funding worth by means of strategic CX providers, attaining excellent ends in know-how adoption, efficiency, and enterprise outcomes to thrive within the evolving world of labor.
Congratulations to the finalists:
- CACI
- Missile Defense Agency
- City University of New York (CUNY)
- Huntington Bank
Digital Resilience
The Digital Resilience Awards acknowledges organizations who excel in sustaining a safe, dependable, and high-performing group by means of superior safety, assurance, and observability, in addition to leveraging Cisco Customer Experience providers to drive higher enterprise outcomes.
The Cybersecurity Defender Award honors organizations that excel in leveraging Cisco safety options to successfully forestall, detect, and reply to threats, guaranteeing complete safety throughout their enterprise operations.
Congratulations to the finalists:
- Innovation Federal Credit Union
- Steve Madden
- Children’s National Hospital
- CalTrans
- Claro Brasil
The Assurance Avenger Award acknowledges organizations that obtain seamless end-to-end connectivity utilizing Cisco’s assurance options, guaranteeing dependable software supply and optimized community efficiency.
Congratulations to the finalists:
- NYC Health + Hospitals
- Itaú Unibanco
- US Bank
The Observability Visionary Award honors organizations utilizing Cisco’s observability instruments to forestall downtime and improve person experiences, guaranteeing operational excellence and repair reliability.
Congratulations to the finalists:
- Honeywell
- Alaska Airlines
- REPAY
The CX Resilience Ranger Award acknowledges organizations that display distinctive digital resilience by expertly navigating challenges and attaining excellent outcomes by means of strategic implementation and using Cisco Customer Experience (CX) providers.
Congratulations to the finalists:
- Northwestern Medicine
- Baltimore Police Department
- Grupo Xcaret
Sustainability Changemaker
The Sustainability Changemaker Award honors organizations utilizing Cisco’s revolutionary options to cut back environmental affect and drive sustainability. From energy-smart buildings and environment friendly information facilities to embracing round design and a low-carbon economic system, these changemakers are paving the best way in the direction of a greener future. Celebrate these main the cost in vitality administration, clear vitality, and sustainable innovation!
Congratulations to the finalists:
- Fairlife
- Eletrobras
- Clarke County Hospital
CX Customer Hero of the Year
The CX Customer Hero of the Year award is a prestigious recognition offered to a buyer who has demonstrated distinctive management and initiative in leveraging Cisco’s Customer Experience providers inside their group. This award celebrates those that haven’t solely embraced Cisco’s applied sciences however have additionally successfully leveraged Customer Experience providers to harness them to drive important technological developments and outcomes inside their group.
Congratulations to the finalists:
- Brent Saxton – Huntington Bank
- Dan Cantor – Fiserv
- Joe Gleeson – Intel
- Michael Cole – Mass General Brigham
- David Smith – US Bank
Cisco Insider of the Year
The Cisco Insider of the Year celebrates the shopper who has made essentially the most important affect on the Cisco Insider neighborhood and might be nominated by the Cisco staff. This particular person has persistently contributed to the broader Cisco Insider neighborhood and has supported different clients by means of actions comparable to mentorship, neighborhood constructing, exchanging finest practices and/or advocating with Cisco by means of talking at occasions or case research. Join us in celebrating the superb journey and superior affect this standout particular person has had on the Cisco Insider neighborhood and past
Congratulations to the finalists:
- Gustavo Leon Delgado – EMERSON
- Marcelo Morais – 4XPERT
- Jian Zou – PKA
- Dexter King – Carnival Cruise Lines
- Tim Roberts – St. Anne Institute
Please be a part of us in congratulating the nominees and be at liberty to share your feedback beneath.
Follow @CiscoInsider on LinkedIn and Instagram for additional awards updates!
If you’re attending Cisco Live in San Diego, make sure to add the Awards Ceremony to your agenda for the week, and we’ll see you there!
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