Today, we’re thrilled to announce that ChatGPT is out there in preview in Azure OpenAI Service. With Azure OpenAI Service, over 1,000 clients are making use of essentially the most superior AI fashions—together with Dall-E 2, GPT-3.5, Codex, and different massive language fashions backed by the distinctive supercomputing and enterprise capabilities of Azure—to innovate in new methods.
Since ChatGPT was launched late final 12 months, we’ve seen a wide range of eventualities it may be used for, akin to summarizing content material, producing recommended e mail copy, and even serving to with software program programming questions. Now with ChatGPT in preview in Azure OpenAI Service, builders can combine customized AI-powered experiences instantly into their very own purposes, together with enhancing present bots to deal with surprising questions, recapping name middle conversations to allow sooner buyer assist resolutions, creating new advert copy with customized affords, automating claims processing, and extra. Cognitive providers might be mixed with Azure OpenAI to create compelling use circumstances for enterprises. For instance, see how Azure OpenAI and Azure Cognitive Search might be mixed to make use of conversational language for data base retrieval on enterprise knowledge.
Customers can start utilizing ChatGPT in the present day. It is priced at $0.002/1k tokens and billing for all ChatGPT utilization begins March thirteenth.
Real enterprise worth
Customers throughout industries are seeing enterprise worth from utilizing Azure OpenAI Service, and we’re excited to see how organizations akin to The ODP Corporation, Singapore’s Smart Nation Digital Government Office, and Icertis will proceed to harness the facility of Azure OpenAI and the ChatGPT mannequin to realize extra:
“The ODP Corporation is excited to leverage the powerful AI technology of ChatGPT from Azure OpenAI Service, made possible through our collaboration with Microsoft. This technology will help [The ODP Corporation] drive continued transformation in our business, more effectively explore new possibilities, and design innovative solutions to deliver even greater value to our customers, partners, and associates. [The ODP Corporation] is building a ChatGPT-powered chatbot to support our internal business units, specifically HR. The chatbot has been successful in improving HR’s document review process, generating new job descriptions, and enhancing associate communication. By utilizing ChatGPT’s natural language processing and machine learning capabilities, [The ODP Corporation] aims to streamline its internal operations and drive business success. Embracing this cutting-edge technology will help increase our competitive edge in the market and enhance our customer experience.”—Carl Brisco, Vice President Product and Technology, The ODP Corporation
“Singapore’s Smart Nation Digital Government Office is constantly looking to empower our public officers with technology to deliver better services to Singaporeans and better ideas for Singapore. ChatGPT and large language models more generally, hold the promise of accelerating many kinds of knowledge work in the public sector, and the alignment techniques embedded in ChatGPT help officers interact with these powerful models in more natural and intuitive ways. Azure OpenAI Service’s enterprise controls have been key to enabling exploration of these technologies across policy, operations, and communication use cases.”—Feng-ji Sim, Deputy Secretary, Smart Nation Digital Government Office, beneath the Prime Minister’s Office, Singapore
“Contracts are the foundation of commerce, governing every dollar in and out of an enterprise. At Icertis, we are applying AI to contracts so businesses globally can drive revenue, reduce costs, ensure compliance, and mitigate risk. The availability of ChatGPT on Microsoft’s Azure OpenAI service offers a powerful tool to enable these outcomes when leveraged with our data lake of more than two billion metadata and transactional elements—one of the largest curated repositories of contract data in the world. Generative AI will help businesses fully realize the intent of their commercial agreements by acting as an intelligent assistant that surfaces and unlocks insights throughout the contract lifecycle. Delivering this capability at an enterprise scale, backed by inherent strengths in the security and reliability of Azure, aligns with our tenets of ethical AI and creates incredible new opportunities for innovation with the Icertis contract intelligence platform.”—Monish Darda, Chief Technology Officer at Icertis
In addition to all of the methods organizations—massive and small—are utilizing Azure OpenAI Service to realize enterprise worth, we’ve additionally been working internally at Microsoft to mix the facility of enormous language fashions from OpenAI and the AI-optimized infrastructure of Azure to introduce new experiences throughout our shopper and enterprise merchandise. For instance:
• GitHub Copilot leverages AI fashions in Azure OpenAI Service to assist builders speed up code improvement with its AI pair programmer.
• Microsoft Teams Premium consists of clever recap and AI-generated chapters to assist people, groups, and organizations be extra productive.
• Microsoft Viva Sales’ new AI-powered vendor expertise affords recommended e mail content material and data-driven insights to assist gross sales groups deal with strategic promoting motions to clients.
• Microsoft Bing launched an AI-powered chat possibility to reinforce customers’ search expertise in utterly new methods.
These are only a few examples of how Microsoft helps organizations leverage generative AI fashions to drive AI transformation.
Customers and companions also can create new clever apps and options to face out from the competitors utilizing a no-code method in Azure OpenAI Studio. Azure OpenAI Studio, along with providing customizability for each mannequin supplied by way of the service, additionally affords a singular interface to customise ChatGPT and configure response habits that aligns along with your group.
Watch how one can customise ChatGPT utilizing System message proper inside Azure OpenAI Studio.
A accountable method to AI
We’re already seeing the impression AI can have on individuals and corporations, serving to enhance productiveness, amplify creativity, and increase on a regular basis duties. We’re dedicated to creating certain AI techniques are developed responsibly, that they work as meant, and are utilized in ways in which individuals can belief. Generative fashions, akin to ChatGPT or DALL-E picture technology mannequin, are fashions that generate new artifacts. These varieties of fashions create new challenges; for example, they could possibly be used to create convincing however incorrect textual content to creating lifelike pictures that by no means occurred.
Microsoft employs a layered set of mitigations at 4 ranges, designed to deal with these challenges. These are aligned with Microsoft’s Responsible AI Standard. First, application-level protections that put the shopper in cost, for example, explaining that textual content output was generated by AI and making the consumer approve it. Second, technical protections like enter and output content material filtering. Third, course of and coverage protections that vary from techniques to report abuse to service degree agreements. And fourth, documentation akin to design pointers and transparency notes to clarify the advantages of a mannequin and what we’ve examined.
We consider AI will profoundly change how we work, and the way organizations function within the coming months. To meet this second, we are going to proceed to take a principled method to make sure our AI techniques are used responsibly whereas listening, studying, and bettering to assist information AI in a manner that in the end advantages humanity.
Getting began with Azure OpenAI Service
Seth Juarez, Principal Program Manager and co-host of The AI Show, shares prime use circumstances for Azure OpenAI Service and an instance chatbot for retail utilizing ChatGPT.