At Cisco CX, our clients are our heroes. We are honored to work with changemakers, innovators, and trailblazers who’ve partnered with our groups to realize industry-leading and transformational outcomes for his or her companies. We worth the chance to assist our clients embrace their potential.
Today, we acknowledge and have fun the accomplishments of our clients within the APJC area by highlighting 5 who’ve been chosen to obtain a 2022 APJC Cisco CX Customer Hero Award. These awards are offered to CX clients to have fun their tales of innovation and encourage others with their unimaginable successes. These clients have been chosen from over 40 nominations from all through APJC and we’re honored to showcase them right here.
Congratulations to our winners!
APJC Inclusive Future for All Award: University of Melbourne
This award acknowledges a buyer that’s making nice strides in the direction of the objective of an inclusive future for all, with the help of Cisco CX. The University of Melbourne, a premier analysis college in Australia, got down to create a world class related campus for college students on-line and in particular person after the COVID-19 shutdown, to make the hybrid expertise an enormous success. Through collaboration with Cisco CX, they achieved their objective to be on the reducing fringe of campus infrastructure with Cisco DNA Center. Now, college students and school are tightly related from wherever they’re positioned– a connection that enriches studying, instructing, and analysis. Hear from Daniel Buttigieg, Director, Enterprise Technology on the University of Melbourne:
APJC IT Operational Excellence Award: HCL Technologies Limited
This award goes to a buyer that has strengthened and enhanced IT operations, leveraging Cisco CX. HCL Technologies Limited is a multinational info know-how providers and consulting firm with a multi-architecture portfolio from Cisco to assist each inside and exterior necessities of its enterprise. In collaboration with Cisco providers, HCL Technologies Limited strengthened safety throughout the community and optimized IT operations. They can now restore providers extra shortly and have accelerated rollouts via automation. They improved their improve success charge to 99.5% and software program conformance to 91%. Hear from Ramana SV Executive Vice President and Head Global IT at HCL Technologies Limited.
APJC Innovation Award: DENSO CORPORATION
We current the Innovation award to a buyer that’s realizing superb enterprise outcomes via Cisco Success Tracks and CX Cloud. DENSO is a worldwide producer of automotive parts, providing superior automotive applied sciences, methods and merchandise. With CX Cloud, DENSO now has complete visibility into their community gadgets and lowered threat with automated software program improve suggestions. They have improved the time for OS upgrades from 6 months to only 5 days. View the DENSO CORPORATION buyer story and listen to Mikito Kidokoro, Director, IT Digital Management Division settle for the award:
APJC Security Trailblazer Award: Newgen Software Technologies Limited
The Security Trailblazer Award celebrates a buyer that has strengthened its safety posture to proactively defend and defend its IT infrastructure, leveraging Cisco CX. Newgen, the main supplier of a unified digital transformation platform, is a multinational firm with staff in over 40 international locations. They wanted to make sure safety of their complicated infrastructure, together with staff working from house. Newgen labored with Cisco CX to de-risk the complete lifecycle of the superior cyber menace downside—gaining deep visibility, context, and management to quickly detect, include, and remediate superior threats if, or when, they evade front-line defenses. Now they will shortly get rid of malware with a couple of clicks. Hear extra particulars from Abhay Tiwari, General Manager, IT:
APJC CX Customer Hero of the Year: Kasikorn Business – Technology Group (KBTG)
This prime award acknowledges a buyer that has undergone an incredible digital transformation via collaboration with Cisco CX. KBTG, a part of a frontrunner in modern banking, Kasikornbank, set out on a digital transformation journey, which included enhancing their safety operations middle. The venture entailed strengthening cyber safety detection and response, together with menace looking capabilities, to higher reply to new and superior threats. Through collaboration with Cisco providers, they’ve constructed a world class SOC. Hear from Chatchawat Asawarakwong, CISO of KBTG:
Celebrating Our Customers’ Innovation
We created the CX Customer Hero Awards to acknowledge the unimaginable work our clients are attaining of their industries. We thank our 2022 APJC winners for his or her continued assist and partnership with Cisco CX, and we’re wanting ahead to seeing what else will be completed – collectively, as we embrace the potential.
Looking to study extra in regards to the tales behind our 2022 CX Customer Heroes? Over the following few months, we might be working with our winners to inform their tales in a wide range of other ways to showcase their accomplishments. These tales might be featured on Cisco’s digital channels and platforms. Stay tuned and observe @CiscoCX on Twitter for extra CX updates!
Explore our Cisco CX Superheroes Today
To learn extra about our buyer hero’s Cisco CX Customer Stories Look Book – a catalog of tales highlighting how Cisco clients are remodeling, pioneering, and innovating to drive impression of their organizations and internationally.
See a few of our most up-to-date tales right here:
Generali: Gaining community visibility, lowering prices, and streamlining case administration for a significant insurance coverage supplier.
OTE Group: Reducing prices and bettering the client expertise via automation.
Choctaw Nation: Helping to boost visibility, acquire insights, and enhance neighborhood providers for a Native American nation.
If you have an interest in sharing your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you!
Don’t have a narrative to inform simply but? We might help you construct it, proper alongside together with your community!
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