From Lifeguard to Leader: How One Conversation at a Pool Changed My Life Forever

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From Lifeguard to Leader: How One Conversation at a Pool Changed My Life Forever


Imagine this: You’re recent out of college, crammed with huge desires and a little bit of uncertainty. During your current internships, you usually felt misplaced, struggling to navigate with out correct steering from busy supervisors. You needed to determine issues out by yourself.  This is how my profession journey begins.

Framed group photo where they are posing in front of an office building. It's in a black wood frame with cream mat and there are signatures on the mat and under the photo text reads "Cisco Sales Academy EMEA 2005."
CSAP 2004/2005 Class in entrance of the Cisco Amsterdam workplace.

Back in 1999, I went to San Jose State University as a part of the change program to review enterprise for a 12 months.  It was the peak of the dot-com bubble and Cisco was the highest firm everybody aspired to hitch.

While at San Jose State University, I labored as a lifeguard on the campus swimming pool. That’s the place I met Andrew, a Cisco worker who got here to the pool every single day along with his son. We talked quite a bit and actually linked. When I used to be getting ready to return to France for an internship, Andrew had a special thought. An concept that modified my life endlessly. “Why don’t you do an internship at Cisco?” And the remainder is historical past!

Two years later, after ending my research in Paris, my internship supervisor inspired me to use for the Cisco Sales Associates Program (CSAP). CSAP is particularly designed to develop recent graduates into future leaders by offering complete coaching and invaluable on-the-job expertise.

So, I took that recommendation — I utilized, was accepted, went to Amsterdam, and joined the primary EMEA cohort of the award-winning Cisco Sales Associates Program!

CSAP IMPACT

When I first arrived in wet Amsterdam to begin CSAP, I used to be so excited to go to the workplace, attend courses, and meet new mates. This alternative was my sense of accomplishment, and I wished to grab it to the fullest.

First, I realized enterprise is much past what’s taught in books and realized within the classroom. CSAP lets you study via real-life examples. You are linked with profitable leaders and devoted mentors who genuinely decide to your progress, guiding you step-by-step in constructing confidence and abilities.

Second, I realized to respect and have a good time variations.  Traveling to completely different international locations all over the world, I embraced numerous cultures and folks. These life classes have stayed with me, creating recollections that can final a lifetime.

Community influence has all the time been a core a part of Cisco’s DNA, ingrained in us from the beginning, and the values I gained throughout my 12 months in Amsterdam are really unbelievable. We usually used our free days to return collectively and assist clear the Amsterdam canals, amongst different neighborhood actions.

Two men dressed in brightly-colored ocean coastguard uniforms and helmets, in a boat on the water.Today, I’m lucky to proceed pursuing my ardour by volunteering as an ocean coastguard and paramedic, because of Cisco’s paid Time2Give days — day off, along with our trip day off only for volunteering.

The alternative to have this time to assist the neighborhood is what really makes a distinction. Each of us at Cisco has the power to energy to a extra inclusive future for all.

CSAP LESSONS

Looking again, we have been certainly recent graduates with huge desires and a little bit of uncertainty. Through CSAP, we discovered our paths and have now turn out to be profitable leaders, guiding the following technology right this moment. The classes I realized in CSAP are:

  1. Thrive for excellence in all the things you do.
  2. Be buyer and accomplice obsessed. Always put them first.
  3. Be a folks particular person. Treat your colleagues, prospects, and companions with respect and empathy.

The approach CSAP taught us find out how to present up and interact with our prospects, companions, and colleagues is the most important game-changer. I attempt to use that lesson to empower and coach the folks in my groups. Treating folks proper is crucial to doing enterprise the best approach.

I usually obtain suggestions from our prospects and companions concerning the account managers on my crew, their values, how they construct belief, and symbolize Cisco’s values. I’m extremely proud that the majority of them come from CSAP. During my journey. I additionally had the honour to be a CSAP Leader and immediately form the evolution of this system and onboard high expertise for Cisco. I managed to go on my classes and empower folks to excel and be nice at what they do, creating and nurturing the sample of excellence instilled in me throughout my CSAP days.

REUNION

After ending this system and returning to Paris, I obtained a job provide in Lyon. As a real third-generation Parisian (which is fairly uncommon!), I wanted a while to get used to the thought of transferring. I assumed I might solely be in Lyon for a few years. But right here I’m, 20 years later, nonetheless in Lyon and now a Director of Global Virtual Sales and Engineering, nonetheless rising and thriving with Cisco.

My journey with Cisco started after I was a lifeguard. Little did I do know, CSAP would turn out to be the most effective springboard for my profession, offering unbelievable experiences and most significantly, lifelong mates. Recently, we celebrated a giant milestone: the twentieth anniversary of the primary CSAP EMEA cohort.

Group of people standing outside in a garden with a red wheelbarrow at a cleanup event.
CSAP 2004/2005 Class doing a giveback occasion — serving to clear up, restore, and paint Kinderboerderij Het Diereneiland in Amsterdam.

20 years in the past, 44 of us CSAPers, began this journey collectively. We’ve shared so many life moments — weddings, changing into dad and mom, profession modifications, and different milestones collectively. It’s been an unbelievable trip!

All the next cohorts of this system will testify to the particular bond {that a} CSAP 12 months creates of their lives and their quite a few careers in Cisco and the business end result from the strong basis constructed via the event path it establishes.

I hope my classes and story will encourage you to be open to new alternatives and all the time be form to folks round you. You by no means know when you’ll meet somebody or get right into a scenario that may change the course of your whole profession and life.

Stephan and the EMEA CSAPers have accomplished wonderful issues over the previous 20 years. Curious about what Cisco has completed in its 40 years? Check out the 2024 Purpose Report to see our influence!

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