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As rail and mass transit operators are bouncing again from the worldwide pandemic, they’re additionally persevering with alongside their digital transformation journey, seeking to create a contemporary journey expertise whereas bettering operations and reaching sustainability objectives.
Passengers have excessive digital expectations at the moment and are used to the comfort of always-on providers. Because of this, rail and mass transit operators are inserting a powerful emphasis on bettering their buyer expertise – each in stations and on-board their trains. The passenger expertise is being reimagined to supply a frictionless, protected, and linked journey.
In the newest episode of the Coffee and Conversations podcast, Andy Manual and I joined host Danny Vicente to debate the rail and mass transit trade and improvements and expertise which might be shaping its’ future. We assessment the most recent developments which might be driving sustainability, effectivity, and passenger-centricity within the trade.
Throughout the episode, we discover how transportation organizations can set up a safe, resilient, and agile community. Other matters we delve in to incorporate:
- How hybrid work is altering passenger wants
- Achieving net-zero objectives
- Connectivity challenges
- Cybersecurity for vital infrastructure
We shut the podcast with a dialog round the way forward for rail – elevated automation, electrification, high-speed rail, and extra.
Watch or take a hearken to the episode, accessible now!
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-coffee/id1516679188
Spotify: https://open.spotify.com/show/3pzuVaRMPvnqm5LXU4QB0X
YouTube: https://youtu.be/npso6DP8PFI
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