What per week! Cisco Live EMEA flew by almost as quick because the digital evolution we’re witnessing earlier than our eyes! It was unbelievable to be there in individual and to see so many individuals on the bottom in Amsterdam. Every day was a brand new excessive; from the opening keynote the place I had the pleasure to hitch Wendy Mars, Liz Centoni, Jonathan Davidson, Javed Khan, and Tom Gillis on stage and introduce Greg Swimer, the CTO of City Football Group to learn how Cisco has enhanced ‘the experience’ for City Group’s followers all over the world.
There had been a number of key themes dominating Cisco Live EMEA. Energy and Sustainability featured excessive, and our Sustainability Zone was buzzing with exercise. I used to be delighted to hitch Gordon Thomson on stage to speak concerning the position CX can play in driving a extra sustainable future. Our dialog on Smart Buildings highlighted many themes together with the various priorities from Generations X, Y and Z round what they see as the best office, and the elevated significance of extra sustainable options. At Cisco, we’re future-focused and agile and are trying ahead to seeing what Gen Alpha will need from a office.
Our conversations with analysts had been as candid as ever. It is refreshing to listen to the place we’re including worth, and the place we could be extra energetic. One factor is for certain – Cisco CX is making waves, and our technique is resonating with the market. We deliver collectively a uniquely highly effective mixture of human + digital intelligence to empower you – our clients and companions – to get the outcomes that matter most, sooner!
We had many conversations with attendees, companions, and clients about new know-how traits rising at a speedy tempo, together with ChatGPT. In truth, this formed my on-stage dialogue with Michael Kämper and Koen Bastiaens, the place we mentioned the necessity for a mix of human + digital options to assist remedy among the most urgent enterprise challenges confronted by firms all over the world. It is not only luck that our CX portfolio gives one of the best of each. We are right here that can assist you simplify, remodel, and innovate.
In our Innovation session, ‘Creating exceptional experiences with digital and human intelligence,’ Martin Gysi from Swisscom advised us how Cisco’s Digitise Delivery helps spur innovation at Swisscom, and we even had a visitor look from Thomas Rasmussen from Norlys who we had featured in one in all our movies. He advised the viewers concerning the significance of belief that’s constructed on the human interactions with Cisco.
An enormous congratulations to our EMEA CX Customer Heroes who collected awards. BT, Allianz, and BBVA all took award well-deserved awards.
I used to be delighted to see our CX stand was at all times a flurry of exercise, particularly round our demos and the Lightning Talks which drew within the crowds. If you’d wish to have a private CX Cloud demo, tell us.
Thank you to all our audio system, attendees, and all these working exhausting behind the scenes who made every little thing run easily to make sure the complexities behind the scenes at Cisco Live disappeared in order that our clients and companions had one of the best expertise potential. In my keynote, I quoted Johan Cruyff who mentioned, “Playing football is very simple, but playing simple football is the hardest thing there is.” At Cisco Live EMEA, you all performed at your best possible, you took away the complexities and made issues look ‘simple’ to make sure that all attendees had one of the best expertise. That is what issues most, and we’re ALL IN in terms of expertise!
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