Microsoft is investigating and dealing on addressing an ongoing outage affecting the corporate’s Outlook webmail service.
Users report points whereas sending, receiving, or looking out electronic mail via Outlook.com.
Some additionally report not having the ability to hook up with Outlook.com, seeing 500 Errors when making an attempt to log in, or having their complete accounts wiped and never seeing any emails after connecting.
According to info shared through the corporate’s Microsoft 365 Status Twitter account, Redmond is performing focused restarts to parts of the infrastructure impacted by a latest change.
The outage began at round 6 AM UTC on Tuesday and is affecting clients in North America and has unfold out to different areas worldwide because of the affected infrastructure.
“Users in extra areas past North America might expertise some residual influence because of the affected parts of infrastructure in North America,” Microsoft says on its Office service well being standing web page.
“We’ve begun observing gradual enchancment from this concern for customers situated in among the extra affected areas.
“We’re persevering with to carry out focused restart operations on the primarily affected infrastructure in North America as a way to restore the supply of the service.”
We’ve confirmed {that a} latest change is contributing to the reason for influence. We’re engaged on potential options to revive availability of the service. Refer to EX512238 or https://t.co/nEuSQarMf3 for extra detailed info.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
Microsoft additionally stated in an replace to its service well being website that the present Outlook outage additionally impacts extra performance, such because the calendar consumed by different companies just like the Microsoft Teams communication platform.
Today’s outage follows a main five-hour-long incident that impacted Azure and Microsoft 365 worldwide final week and took down a number of companies, together with Microsoft Teams, Exchange Online, and Outlook.
Redmond revealed in a post-incident report that it was brought on by a router IP handle change that had led to packet forwarding points between all routers in its Wide Area Network (WAN).
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