Published on August 12, 2014
We’ve been reaching out to a few of you by mail, e-mail, and cellphone if some data you gave us in your Health Insurance Marketplace® software doesn’t match the information we have now on file. It’s necessary that you just submit the paperwork we want so we will help you keep lined by way of the Marketplace and hold any assist you get with premiums and cost-sharing.
We know you’re listening as a result of we’re getting 1000’s of paperwork day by day and are working across the clock to assessment these paperwork to substantiate you’re eligible for Marketplace protection. If you’ve mailed or uploaded paperwork already, we’ll let you understand as quickly as we’ve completed reviewing them.
If you’ve been getting reminder calls, letters and emails from us, however nonetheless haven’t submitted the paperwork we’re asking for, now could be the time. Beginning this week, a few of you’ll get a warning discover within the mail telling you that September 5, 2014 is your final deadline to submit these paperwork.
If you don’t reply:
If you don’t act now, we’ll ship you a closing discover in September telling you that your final day of Marketplace protection shall be September 30.
Here’s what you are able to do now to be sure to keep lined:
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Look at your Marketplace eligibility discover or reminder discover to see who wants to offer extra data and to assessment the record of paperwork we want.
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Log in to your Marketplace account after which choose your present software. Use the menu on the left facet of your display screen to click on on Application Details. On the following display screen, you’ll see a listing of any information matching points (referred to as “inconsistencies” on the display screen) in your software. Follow the steps for every inconsistency to add the paperwork wanted to repair the difficulty.
- Don’t use the next characters within the identify of the file that you just add: / : * ? “ |.
- Get detailed directions on the best way to add paperwork.
If you obtained a letter from us, however suppose you’ve already submitted your paperwork, or have questions, we’re right here to assist. Call the Marketplace Call Center at 1-800-318-2596 and inform them you bought a knowledge matching warning discover. TTY customers ought to name 1-855-889-4325. The name is free.
You can also contact considered one of our companions in your neighborhood to get one-on-one assist. They will help you determine what paperwork you want and assist you add them onto the web site. To discover considered one of these native companions, go to Find Local Help.
If you’ve already submitted your paperwork and also you get one other e-mail or name from us or your insurance coverage firm after that – it’s doable that we’re nonetheless matching your data. We’ll let you understand as soon as we have now processed your data.
We understand how necessary it’s for you and your loved ones to remain lined within the Marketplace, and it’s necessary to us too. We’ll proceed working with you to ensure we have now all the pieces we have to resolve these points.