Back in October 2022, I advised you about how Cisco Learning Partners could make your life simpler. But now I wish to inform you in regards to the methods we empower our Learning Partners to information prospects to achieve their studying targets.
When it involves the massive image of assembly buyer calls for, Cisco Learning Partners are important. At the Cisco Partner Summit this yr, Oliver Tuszik, Senior Vice President, Global Partner Sales and GM Routes to Market, talked in regards to the ‘Age of the Partner’ in his keynote tackle. In his weblog, Cisco Partner Summit 2022 Ushers within the Age of the Partner, he explains that prospects anticipate “fast, flexible, and simple solutions with more automation and self-serve capabilities.” Learning Partners are so vital to merging the items of an answer. By incorporating their distinctive abilities and perception, they ship options and guarantee a high quality buyer expertise. That’s why it’s so essential to work collectively, constructing learner stickiness (data that sticks lengthy after the coaching is over).
Here are 5 methods Cisco Learning Partners pave the trail to buyer success, leveraging our studying options and their experience to customise the training journey
#1: Cisco Digital Learning: Partners as digital studying guides
One of the primary items of suggestions we bought at Partner Summit was that prospects are taken with versatile, self-paced, mentored studying choices along with attending instructor-led coaching. What higher technique to treatment this than with digital studying and a Partner to information you?
Cisco Digital Learning has at all times been a good way to maneuver via your coaching at your personal tempo in your personal time. But typically learners may use a information to assist them work out what programs to take or reply questions on these they’re already taking. That’s the place a Learning Partner could make a giant distinction—serving to prospects construct a targeted and efficient studying plan inside the large image of their studying journey. And newcomers to digital studying can get assist from their information in order that they don’t must really feel alone on their journey.
#2: Cisco U. supplies Cisco Learning Partners with content material options
But extra than simply providing learners a digital subscription, Cisco is constructing a method that includes Partners working in tandem with our new digital studying expertise, Cisco U.
A major a part of our technique is to contain Partners who can optimize Cisco’s new learner expertise throughout their first engagement with Cisco U.
We plan to supply options for Partner content material contributions so Learning Partners can construct personalized options for his or her prospects’ coaching wants. We’re additionally providing Partners new methods to coach and certify the Cisco group in a extra versatile and guided method via our learner journeys inside Cisco U.
Expanding our gross sales group and enhancing the Cisco gross sales lifecycle has at all times been a part of our philosophy to construct on the ability of the companion ecosystem. The supply of Cisco U. via our Partners will solely strengthen this philosophy as we roll it out to the training group.
#3: Digital Learning: “New Year, New Skills” promotion
In gentle of a brand new yr and reaching new targets, Cisco is working with our Learning Partner group to construct digital supply of our learners’ certification journeys. The most up-to-date 20% gross sales promotion, referred to as “New Year, New Skills” (a limited-time supply via January 20, 2023), was a good way for Learning Partners to assist launch the brand new yr for purchasers’ digital coaching methods.
We sit up for the success of this promotion and to including extra promotions within the coming months to additional interact our Learning Partner group with our prospects.
#4: Customized studying and guided studying paths
Through our Partner Derivative Works (DW) program, Partners can customise content material and now have extra versatile choices to submit extra content material and ship programs that make sense for his or her prospects. And providing personalized content material additionally applies on this planet of digital—the very factor we’re planning to ship via Cisco U.
#5: Flexibility to acquire new alternatives via digital, hybrid, blended studying
Cisco Learning Credits (CLCs) can even play an enormous position via how our Learning Partners ship Cisco U.
With CLC redemption via Cisco, Learning Partners can ship Cisco coaching in a mode that can profit prospects via digital supply in addition to ILT. Their gross sales of Cisco Digital Learning (CDL) with using CLCs will assist familiarize learners with the idea of digital studying, hybrid studying, and even blended studying.
One instance of placing CLCs to good use is thru attending CiscoDwell in Amsterdam or Las Vegas, the place attendees may have loads of alternatives for certification, stay coaching, demos of Cisco U. and conferences with Learning Partners.
We want to stay collectively
This trajectory of recent plans for our Learning Partners solely strengthens as we transfer via 2023. We need our Partners to stay with us via all varieties of studying alternatives:
- They’ll play a key position sooner or later supply of ILT as we open extra programs for which Partners can ship ILT from their very own portfolio.
- We’ll be increasing Learning Partner packages, such because the DW program, so we are able to carry Cisco CX and our Learning Partner Community collectively to ship one of the best buyer coaching options.
- While we all know that in-person coaching will nonetheless play a key half within the growth of our Cisco prospects, we additionally wish to guarantee Learning Partners keep engaged with prospects who’re first beginning out with Cisco U. Our Learning Partners will play a pivotal position in guiding prospects with new methods to ship a personalized and guided learner journey via Cisco U. and the focused digital content material.
Look to the following couple of quarters in 2023 for extra enhancements to Learning Partner digital packages, the place we work with our Partners to ship personalised journeys for his or her prospects via guided digital studying.
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